[Resolved]  Ford - Figo — Break Failing with Ford Figo

Address:

Ludhiana, Punjab

Subject:- Faulty FORD FIGO - Break Failing Problem
Dear sir,

This is for your information that I purchased FORD FIGO – 1.4 Tatinum on April 4, 2011 through invoice no LDH/23/2011-12 from BHAGAT FORD, LUDHIANA.
The Ch. No. of the car is BD25722 Diesel Powered

o Just after month (13/5/2011) while I was driving car with family got the Break Failed and was a hard time to saved for hitting front vehicle. We were shocked and your service centre in Ludhiana got the machine repaired and changed the booster.
o On 25/5/2011 Bleeding was processed at service center for want of poor breaking.
o On 16/6/2011 Service center did Bleeding again.
o On 13/8/2011 while I along with my family was driving car and on a turn break failed and had a very hard time. It was the God Grace we gain survived.
o On 17/8/2011 your staff took the car for repair and while they were on road faced TWO Times break failing.
o On (26/8/2011) when contacted the workshop they said the car is put on test derive but problem still there as the mechanic told.
• The product or the item in question is with manufacturing fault and to be replaced at your end is the solution.
• I do not want to own the current vehicle be cause my and my family life is at risk.
• This is disgusting to say that your official phone numbers are not working whatever given in the official website and this reflect your negative point and sincerity towards your firm in total to society.

Under the frequent happening of the incidence I and my family unable dare to touch the machine. My family is under shock as any time FORD FIGO can take our life. Frequent break failing with this machine is design or manufacturing fault. I can not put my life and my family life to risk.
Under the circumstance I do not want to own this car more and request you to take back and refund my money as Our Lives are at stack.
How many times the car will be put repair you can understand the gravity in this condition.
The minimum acceptance is Only the replacement of the car with is model or with one step lower model
Thanking You
Yours sincerely Dated: 19/08/2011

(BHUPINDER SINGH BHALLA) e-mail:[protected]@gmail.com
H.No. B-IX-363 Mobi:[protected]
Near Division No. 3
LUDHIANA