[Resolved]  Ford Figo / Pal Prateek Motors — Water flooding inside car after just 20 days of purchasing

Address:

Nainital, Uttarakhand

Hi ,
I bought a Ford FIGO on the 3rd of Aug from your Pal Prateek ford
dealership in Haldwani , India and it had hardly been 20 days since my purchase that the car was flooded with water on the inside foot boards
. Now just to let you know - there was no water clogging in the area the car was parked and I didn't drive through any flooded areas either - it was just left in the parking lot with a heavy overnight shower .
Now my question to you is and I want you to empathize with me - Would you as a person buying a brand new car and finding it flooded in just 20 days of its purchase take the same defective car back and wait till the next year for it to develop more problems ???
I have mailed the customer care earlier . Had already taken it to the Haldwani service station to get it checked they removed the water and assured me it wont happen again only for me to drive back to
Nainital and keep the car overnight and have the same problem again .I have already left the car at the dealership and am super pissed - would either like my money back or the car replaced for a new one .My work is suffering due to their negligence and would like to remind them about their service pledge . it has already been 15 days since i left my
car.

Divyanshu Sah