[Resolved]  Ford Figo Titanium — engine noise

Address:Satara, Maharashtra

Dear Sir,

I am the owner of Ford, Figo (Titanium) from last one year. My car is having engine noise problem. Engine is making more noise as compare to other Figo that i have noticed. After recognizing the problem i went to your service center at Kolhapur. They told me that its a normal sound as other Figo. After few days i got the same problem with increase in engine noise. So again i went to service center there they checked and they also noticed that engine is making more noise and they agree with it. They checked Injectors with their system and we noticed that one of the Injector is having problem. Due to this the car was not getting Mileage as per your company recommended Mileage for five months. So they changed the Injector in warranty. After changing the Injector the noise was normal for few days but again it is having same problem as per my view. Due to warranty period i or any other customer can afford it but if it is out of Warranty then it cant be affordable to Customers as each Injector costs about Rs.14,000 approx.
So, kindly get the permanent solution for this so that we can use positively Ford Vehicles for long.


Regards,
Shivraj Mohite,
Karad.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Shivraj,

Thanks for getting your concern to our notice. However, we are unable to track your complaint because of inadequate details. Please provide us with your contact details including name, phone number & car model number at [protected]@ford.com and our team will get back to you as soon as possible.

If any more queries, you can get in touch with our customer care team at[protected] or write us on the above email address, the team can help you once they have all your details.

Regards,
Ford India Team
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]

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