[Resolved]  Ford — fraud

Address:

South Delhi, Delhi

Car was parked in parking lot of Maulana Azad Medical College on 25/07/11. When car was started after some time engine oil started dripping very slowly. Engine was immediately stopped & Ford India help-line contacted. Towing vehicle came whose operators promptly checked the car [Even started the engine which it duly did] & car was towed to Delhi Ford.
There car was again checked in Delhi Ford & I was informed that car could be repaired within an hour [Next day if new chamber was not available] with an expense of around Rs. 6,000/- including towing charges. On pressing insurance claim an employee drove the car to Metro Chevrolet. When discussions were on another employee [Or same] drove the car to their parking lot. Job card was given by Metro Chevrolet.
After 4 days [With no communication in between] on 29/07 I was told that car engine has seized & repair cost will be Rs. 60,000/- with no claim possible.
I talked to surveyor Amit Mittal [[protected]] who confirmed it. I repeatedly talked with employees of Metro [Khirod [protected], Ranjeet [protected]] & tried to reason with them but to no avail.
My question is that how were my car started & driven at least four times when its engine had seized from the outset & therefore I request higher officials of Ford India to look into the matter urgently & substantiate or refute may claim & punish those who are guilty.