[Resolved] Yatra.com — FRAUD/CHEATING/EXCESS BILLING | |
This is in reference to my CITIBANK GOLD CREDIT CARD. I have recently done transactions with Yatra.com. My card details including name on card, card number, expiry date, cvv number have been taken by yatra executives Anuj Mahendru & Zohaib Salah. They have fraudulently charged my credit card and are now not providing any receipts in spite of repeated reminders. They have charged me three times the hotel price as checked by self locally in Thailand from hotels. These executives are not providing me any receipts and are repeatedly evading the matter. They have also fraudulently charged my credit card Rs. 43, 200/- for airline reservation whereas the ticket only cost Rs. 41983/- as checked on Thai airways. They have not disclosed me the completed details of charges and had been lying all the while. Also there local agent in Thailand did not provide services for which I paid Yatra in advance and Yatra did not provide me any assistance in spite of sending them emails repeatedly from Thailand. Please call me immediately on my mobile [protected]. Advise how to stop release of payment to them. Regards Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I booked 3 tickets today ie 17/03/09 for my & my companions travel from GUWAHATI TO NEW JALPAIGURI on 18/03/09 by train no.2423 class AC 2 tier.The transaction was shown complete & and Yatra Ref No. 5ST8SA was given to me. I was told to check my details in my bookings after 20 minutes. When I checked My Bookings, the message appeared as"Your booking was unsucessful. The payment charged will be refunded few days time." I am put to lot of inconvenience due to your attitude. I donot understand why you deducted the amount from my credit card when the booking was not available. If you dont refund the full amount with in 24 hours, I will drag you to the consumer court
Reply
i do not agree with u mr vikrant if that was the case why did u gave them your card details. why did u booked with them. its all your fault.
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