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Freecharge Payment Technologies / FreeCharge.in

Freecharge.in — Amount deducted. Recharge NOT done

Address:Karnataka

Complaint reference #183120.
Money deducted but no recharge. Looks like a bad decision of having availed their service. Raised complaint and still awaiting response so long..
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Comments

I'm the one who made above complaint and got it resolved. Excepting for the fact that they don't have a public accessible customer desk, they do have a very courteous process of handling / resolving issues. Many a time we start feeling impatient as we start running out of options to track issues. But end of the day i got a response back and ofcourse its a no fault of the portal itself but from other end (My DTH provider donot allow certain denominations to be recharged online ) was the cause of the problem.
My suggestion to follow up with their support email
thanks,
KS
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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