[Resolved]  Freecharge.in — Amount deducted recharge not done

Hi,

Apologies for the issues faced by you.

Due to some technical issue Airtel recharge did not happen. Will provide you with talktime today.


Regards
Freecharge Customer Care

Hello Freecharge,

It is unprofessional behaviour from your organisation that none of my email has been responded yet. This is not at all unacceptable from esteemed company like you. I fail to understand why no feedback on Order No.2102560 has not be provided. From last 15 days I am sending emails to you and this is my Tenth Reminder.

Here I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN" but no recharge amount has been credited to Vodafone mobile #[protected].


Transaction date Posting date Details Amount (INR)
April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


You are again requested to please investigate the issue at the earliest.

Regards

Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Wed, May 11, 2011 9:35:14 AM
Subject: Fw: Order No.2102560 from CCAvenue (Ninth Reminder)

Hello,
I have not heard no news from your side onOrder No.2102560. No recharge of Rs. 351 had beed credited to Vodafone mobile #[protected] yet. Could you investigate my concern as Rs.361 already debited to my HSBC Credit Card.
Regards
Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 10, 2011 1:32:19 PM
Subject: Fw: Order No.2102560 from CCAvenue (Eight Reminder)

Hello,

Any update on Order No.2102560?

Regards

Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Cc: Arun Sethi <[protected]@yahoo.com>
Sent: Mon, May 9, 2011 2:08:43 PM
Subject: Fw: Order No.2102560 from CCAvenue (Seventh Reminder)

Hello,

Could you please confirm if a recharge of Rs. 351 has been credited to Vodafone mobile #[protected] via order #2102560?
As of now no amount has been credited at above number but amount of Rs. 361/- already debited to my HSBC credit card.

Please action and provide feedback at the earliest.

Regards

Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sun, May 8, 2011 12:49:44 PM
Subject: Fw: Order No.2102560 from CCAvenue (Sixth Reminder)

Hello,
Any feedback to share on this Open issue against Order #2102560?
Regards
Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, May 7, 2011 11:58:50 AM
Subject: Fw: Order No.2102560 from CCAvenue (Fifth Reminder)

Hello,
Please update the status on Order No.2102560.
No amount of Rs. 351/- as recharge is credited to Vodafone mobile #[protected].
You are requested to kindly provide feedback on this order. I have already provided all relevant information at below email for your reference.
Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, May 6, 2011 8:19:58 PM
Subject: Fw: Order No.2102560 from CCAvenue (Fourth Reminder)

Hello Helpdesk,

Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected] against Order No.2102560?
No amount has been credited to above mobile number yet. I have not received any correspondence from your side via email or courier.
Neither I have received any coupons for this Order No.2102560


I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN"

Transaction date Posting date Details Amount (INR)
April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


Please arrange to provide me reversal for Rs. 361 at the earliest.

Regards

Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 3, 2011 3:04:51 PM
Subject: Fw: Order No.2102560 from CCAvenue (Third Reminder)

Hello,

Could you please update me what is current status on Order No.2102560?
Regards

Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Mon, May 2, 2011 10:05:04 AM
Subject: Fw: Order No.2102560 from CCAvenue (Second Reminder)

Hello,
I have not heard any news from your organisation on my below query on status against Order No.2102560?
Regards
Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, April 30, 2011 11:59:56 AM
Subject: Fw: Order No.2102560 from CCAvenue (First Reminder)

Hello,
Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected]?
No amount has been credited to above mobile number yet.
Regards
Rohit

----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, April 29, 2011 2:37:50 PM
Subject: Fw: Order No.2102560 from CCAvenue

Hello,

Could you please confirm if recharge of Rs.351/- got executed to mobile #[protected]?
I have double checked but recharge amount is not yet credited to said mobile #. The order #2102560.
Please investigate and inform the latest situation about this order.

Thanks
Rohit Handa


----- Forwarded Message ----
From: "[protected]@ccavenue.com" <[protected]@ccavenue.com>
To: [protected]@yahoo.com
Sent: Fri, April 29, 2011 2:14:12 PM
Subject: Order No.2102560 from CCAvenue
Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'Accelyst Solutions Pvt Ltd'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@freecharge.in.


ORDER DETAILS: Merchant Site URL : www.freecharge.in
Order Number: 2102560 Order Received: Apr 29, 2011

Total Amount : INR (Indian Rupees) 361.00
Visa Account Holder : ROHIT HANDA
Billing Address : (As entered by the Customer)
B-7/5 RANA PRATAP BAGH
Delhi New Delhi
110007 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.com

ORDER DETAILS: Merchant Site URL : www.rechargeitnow.com
Order Number: R[protected] Order Received: JULY/11/ 2011

Total Amount : INR (Indian Rupees) 2600.00
Canara Bank Debit Card Holder : MANOJ KUMAR SHAKYA
Billing Address : (As entered by the Customer)
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.com

Today Around 10:45 am 09.04.2015 recharged Rs.251 to my docomo number, amount got deducted from bank but recharge was sucessful

Order id is:FCVW[protected]


please refund my amount

I have recharged my mobile no: [protected] with Rs 220 .
order no:[protected] dt on 3/06/2015

Amount deducted and recharge was not done.

in account of free charge credit is zero.

Message received, successfully recharged done .

pl take necessary action..


sinivas..

recharge not yet done

amount debited my account .. still i have not yet get any recharge.. its happend one week before still money was not refunded.