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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge.in — Regarding fraud Recharges

Address:Gujarat

ear sir

good morning

i like to inform you that last night between 10.39 to 11.15,eight(8 ) fraud recharges have been made from my debit card.i really don't know how it was possible .total value is 8000.00 Rs as a middle class man,Eight thousand is not a small value for me

so sir i like to request you to please generate the refund for the same so if it was a true re charger ,he will do it again please help me to put on trust on you .i am not asking for any secret answers but this refund is in you hand please free to call me at below mentioned number
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Sep 13, 2016
Complaint marked as Resolved 
Verified Support
Mar 04, 2013
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Vishal,

We request you to kindly report the same to your respective bank to avoid any such transactions in future.

Once we receive any details from our payment gateway, we shall update you with the same via mail

For further queries feel free to write us at [protected]@freecharge.com or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,

freecharge team
www.freecharge.in

Happy Freecharging!!!
Complaint comments 
3 Comments

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Comments

reacharge not reach

I was reacharge on airtel amount250 full talktime in my freecharge app reacharge complete show but reacharge not reach on this no.[protected]
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balance got dectucted but recharge not done both time 98 rs has been lost kindly be needful to me

Recharge not done but balance got deducted from the bank but 98 rs twice kiindly be needful
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Wrong no in recharge

Sir Order id FCVM[protected] in wrong no recharge my mob no [protected] but recharge is [protected] Amount is rs.499 pls case back my account .
Reply

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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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