Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — Money Deducted but Recharge not done

lpsriharsha

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

HI

i have tried to recharge my mobile number [protected] for the amount 300rs under the user id [protected]@gmail.com by using SBI Net Banking
Money has been deducted but the recharge has not been done.

regards,
Sriharsha

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Aug 16, 2016

Complaint marked as Resolved

Verified Support

Aug 16, 2012

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Greeting from Freecharge.in

We have checked with the operator and they have confirmed that recharge against Order id[protected] was successfully being processed for the amount of Rs.300 on 8/4/2012 3:41:23 PM. We request you to kindly contact Customer Care of your service provider to confirm the status of your recharge along with the Operator transaction id: AP[protected].

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!