[Resolved]  Fullerton India — loan fraud

Address:Andhra Pradesh

MY HARROWING EXPERIENCE IN FULLERTON INDIA:
1) I approached Fullerton India, Khammam branch for personal loan.
2) They sent an Agent named Mr. Gopi ( Ph.no: [protected] )
3) He took my bank statements, salary certificate, degree certificates, photos, and residential proof.
4) After few days, he took my signature on loan forms and Insurance forms.
5) After a week, he came back and took my signature on another set of papers stating that he has written wrong address on the previously signed papers.
6) On 25th June, he took 20 blank cheques from me stating that he will arrange 1.5 lakhs for me within 10 days.
7) On 5th July, he informed me 1.05 lacs was sanctioned and he asked me to go and collect it from the branch manager, as he was out of town.
8) When I went to the bank, the manager (Ph.no:[protected]) told me that the loan was not sanctioned and he would return my postdated cheques within a day.
9) Then, I contacted Mr. Gopi and he said that he is busy and he will come in the evening and would talk with me personally but he did not turn up.
10) Next day, I again contacted him and he told me that he is trying his level best to get the loan sanctioned and he would meet me in the evening.
11) On 9th July, he said that the loan was not sanctioned and he would return all the postdated cheques
12) On 10th July, I went to the bank and the manager said that the loan was not sanctioned and they would return my postdated cheques and all the signed documents within a day or two.
13) On the same day (i.e. Thursday, 10th July 2012) at 3:08 pm, I received a call from Ph.no:[protected], informing that my loan was sanctioned on 27th June and I informed them that I have not been sanctioned any loan. He told me to meet the bank people again.
14) Again I went to the Khammam branch and they told me the same.
15) I went to the police, and then the concerned C.I. called them up and warned them either to return the cheques or give the loan.
16) On 11th July I again received a call at 1:56 pm from Mumbai headquarters saying that a loan of Rupees one lakh five thousand (1.05 lacs)was sanctioned on 27th June. They suggested me to approach the local branch people.
17) I don’t know whom to turn up to seek help. Hence, I request the legal opinion and hope that the concerned bank would take action on it.
(The Head Branch)
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Raju Enjety,

We apologize for the inconvenience experienced by you due to certain aspects of our services. In expressing our regret you can be assured that we will take the necessary steps to ensure we minimize the chance of this situation arising in future. We have noted your concern and will get in touch with you and work towards resolving your issue at the earliest.

Regards,
Customer Service Team, Fullerton India Credit Company.

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