[Resolved]  Future Bazaar — Future Bazaar cheating the customers

Hi,

I ordered a 4GB pen drive in future bazaar on 25/01/2013 (Order no: [protected]), its been 17 days now but i haven't received the product yet.I called their customer care 'n' no of a times to check the status but they guys are of no use, they just read out the script given to them and give away false promises.I have bought products from many online shopping sites but never had such a bad experience like the one i had with these guys.These people are not fit enough to run this business, Instead they can change the name of their company to 'Cheating bazaar' and continue doing the nice work they already doing, that will suit them better.They are not valuing the customers, am sure no one will come back to future bazaar until they break up their tie up with Quantium Solutions and improve their quality of service drastically.Evey day am calling them and every day they promising me that the product will be delivered by end of that day or by next day but it never happened.Am not going to let these guys go very easily,going to drag them to consumer court and make them pay for all the trouble that I've gone through.

Regards,
Shankar
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Aug 13, 2020
Complaint marked as Resolved 
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FutureBazaar — cheating

Respected sir/madam,


My name is Praveen kumar. I placed an order for HCL notebook on 31st cot-2010. future money offered(500 gb hd free, 501 shopping voucher & 8 EMI 1366. and down payment is 6265.00. I paid the down payment in the same day.ORDER NO.[protected]. They are saying within 7 days delivery guarantee. But there is no call, msg or mail from them for 7days. After 8th day I called them. They replied that right now we don’t have stock. Today they are showing the same model number on web. I just called like new order for the same model. They are saying that stock available but my order status is no stock available. And also I requested them that if is there any problem with EMI I am ready to pay the whole amount right now, but just they are keeping me on hold for long and simply disconnecting my call many times. Still I did not refund the amount also.

name : praveen kumar
mail id: praveen.[protected]@gmail.com
Dear Shankar,

Greetings from Future Group. I am Priya. We regret the inconvenience caused. Kindly write back to us at [protected]@futuregroup.in along with the store details, contact details and reference ID-10377. We will get back to you soon.

Regards,
Priya.
Future Group Care.
Priya,

Mailed you the details, i want the product to be delivered TODAY.

-Shankar
Hi,

Got a call from Aditya pathak by 11.30 AM and he has promised that the product will be delivered TODAY at any cost. Let me wait and see till end of the day whether Future Bazaar's manager himself keeps up the promise or not.

-Shankar
Finally received the product, thanks to Aditya.Happy to see that at-least there is one person in Future bazaar who can keep up his promise.

-Shankar

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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