Future Bazaar — Non receipt of product ordered | |
I have ordered a mobile phone vide order No. [protected] dated 10/8/2012, On futurebazaar site it is mentioned as product shipped on 10/8/2012 itself, but so far not delivered to me. When talking to futurbazaar call center on 20/8/12 they stated that it is not despatched. I have made complaint on 15/8/12 but no action has been taken by them. only stating that investigation going on. Was this information helpful? | |
2 Comments | |
Comments
Dear Mr. Joseph,
This is with reference to your order number [protected].
I am sorry for the delay caused in delivering the ordered product. Let me confirm that the product has already been dispatched on 10.08.2012 via ExpressIt courier Airway bill number E[protected].
I understand that you have still not received the product at your shipping address. I am hence personally coordinating with the logistic partners to arrange the delivery of the ordered product and the same is expected to be delivered at your shipping address within the next 72 hours.
I once again apologize for the inconvenience caused to you regarding the delay.
Regards
Aditya Pathak
This is with reference to your order number [protected].
I am sorry for the delay caused in delivering the ordered product. Let me confirm that the product has already been dispatched on 10.08.2012 via ExpressIt courier Airway bill number E[protected].
I understand that you have still not received the product at your shipping address. I am hence personally coordinating with the logistic partners to arrange the delivery of the ordered product and the same is expected to be delivered at your shipping address within the next 72 hours.
I once again apologize for the inconvenience caused to you regarding the delay.
Regards
Aditya Pathak
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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