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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected] for "Karbonn KC750?Dual SIM Mobile Phone".
As discussed, I understand that you wish to return the said product purchased in the month of October 2010 as the same is not as per your expectation and you are also facing difficulty using the same. Let me confirm that as per our return policy you may only return the product under apparel category within 15 days of delivery incase the same is not as per your expectation. I regret to inform you that the ordered product is not covered under our return policy. Kingly accept our humble apology for the same.
Further, to our discussion, I understand that you are directly coordinating with the brand regarding your concern with the usage on the product. I hope your concern with the usage of the product will be resolved after contacting the authorized Service Center. Please feel free to contact us if you face any difficulty in contacting the service center.
Best Regards,
Aditya Pathak