[Resolved] Futurebazaar.com — emi facility on the products purchased using deutsche bank credit card | |
I purchased a product from futurebazaar.com using my deutsche bank credit card following a mail from deutsche bank which says that the product can be purchased by calling the futurebazaar.com and keying in the deutsche bank credit card details and the cost will be charged in EMIs from futurebazaar.com side. but after purchasing the product i saw that the whole amount is charged to my account at once. then i called up the bank and they say it was supposed to be done from futurebazaar.com side and the futurebazaar.com executive guys say that it was supposed to be done from bank side. So my sincere request is not to beleive on such kind of offers or even if you really are willing to do that, just confirm from both the sides before making the purchase. thanks & regards Santosh Singh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Deutsche Bank Credit Card — New Service Charges on Deutsche Credit card for Existing EMI
I have availed the EMI option of 12 months tenure for my transaction on Deutsche credit card on Sep 2008. I have made the EMIs till december 2008. From this January onwards, those people are charging me 12.9% on my interest opart of the remaing Loan Amount. When i enquired customer care, that person has told me that it is a new charge with effective from Jan 2009. How come they can put the new charges for the existing EMI Option. If they introduce one more new charge in next couple of months, should the existing cutomer be affected with that? I would like to take the action regarding this. May i Know this procedure for making a compaint against this to RBI. IS there any RBI web site availble to registe complaint online