Futurebazaar.com — Online order Placed but............ | |
I have placed a order on 11-Sep-2012 (Order# [protected]) at futurebazaar.com but still I am waiting for the delivery of my order, I have placed the order because it was suppose to deliver till 19-Sep-2012 But when I contact to customer service they told me that It will deliver till 18 Sep, When I contact again to customer service then they are saying "due to an overwhelming response for the ordered product we will deliver it on or before 22-Sep-2012" but still there are no update on the my account section. I am not able to understand why these guys are taking order if they are not able to deliver these orders, If the orders in shopping cart is not in their control then refund the order amount to customer if they want. But I am not getting any thing neither the refund nor the products. As the name suggests Futurebazaar, I hope they will deliver it in future if my luck works. Was this information helpful? | |
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected].
I am extremely sorry for the inconvenience caused to you due to the delay in processing of your order. Let me confirm that the ordered products have been dispatched from our end via Bluedart courier AWB no. [protected]. As per the status on Bluedart website the products have already been delivered at your shipping address on 29.09.2012. Hope the delivered products are found as per your expectation.
I once again apologize for the delay caused and assure you that such issues will not be repeated in future.
Regards
Aditya Pathak