Futurebazaar.com — NOT DELIVERED THE PRODUCT AND RETURNED THE MONEY AFTER 50 DAYS | |||
I have ordered Samsung RT29YBMS1/XTL-280L Refrigerator by paying them Rs.14990 through credit card on 13th June 2010. My order No. was [protected]. The company has promised to deliver my product within 21 days. After several promises company has failed in delivering my product. They have given me AWB No. etc but the product never reached me. After 52 days company has returned my money in my credit card account without interest showing inability to deliver the product as it is not available with them. Now company has offered same product in his Blindfold sale conducted recently. When the product is availble to offer in August Blindfold sale why I has not been given the product , for which I have paid to them on 13th June 2010. You are requested to instruct the company to deliver my order dt 13th June 2010. Neelesh Gulati Phone No [protected] e mail [protected]@yahoo.com CA 8, TAGORE GARDEN NEW DELHI 110027 Was this information helpful? | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected] for the product "Samsung RT29YBMS1/XTL- 280L Refrigerator".
First and foremost we request you to kindly accept our apologies for the inconvenience caused due to the delay in processing the order for the said product.
We have received a tremendous response for the above mentioned product which had affected the availability. We hence have tried arranging the product our upcountry warehouse due to which there was a delay in processing the order. However unfortunately the product could not be arranged and hence we have gone ahead and refunded the amount charged to you for the product. Kindly find below the refund details for your reference.
Reference Number :[protected]
Refund Date : 21.07.2010
Refund Amount : Rs. 14990/-
Please be assured that the credit of the same will reflect in your card statement and there will be no amount levied on your card for the said product.
Your satisfaction is one of our primary concerns. We once again apologise for the inconvenience and annoyance this incident caused.
We hope this matter will not prejudice your view of shopping on www.futurebazaar.com and we look forward to assisting you with your orders.
Thanks and Regards,
Team Futurebazaar