[Resolved]  Galaxy Toyota Motors — ILLEGAL LOGISTICS & HANDLING CHARGES

Address:

North Delhi, Delhi

To

The Manager

Galaxy Toyota

Delhi



Sub. : Refund of Logistics & Handling Charges



Dear Mr. Manager



I, Dr. Ashish Kapoor, have purchased a Toyota Etios Diesel from your company on the 30 September 2011 with reg no. DL1C AB 0133



Upon reading reports, an advisory in the newspaper ON 31st December 2011 from the Transport Department GNCT of Delhi (Copy attached) and perusal of my vehicle purchase documents, it has come to my notice that you have levied a charge of Rs. 3550/- as the Logistics & Handling charges.



I am sure that you are aware that it has always been illegal to charge this amount o[censored]nsuspecting customers by misleading them as is explicitly clear from the Transport Department advisory.



I request you to kindly make arrangements for the said misappropriated amount to be refunded to me urgently and restore my faith in the values of your company…and the brand Toyota.



Thanking you

Yours truly,

--

Dr Ashish Kapoor

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