Comments
1. the boxes which were shipped were tampered with.
2. the locks were broken and the hinges of both the boxes shipped were forcefully ripped.
3. loss of house hold goods.
4. the tool kit of bike which was shipped is missing.
5. the boxes were damaged.
6.The assured delivery date was on the 31 Dec 2010. I have received the consignment on 04 Jan 2011 afternoon.
7. the personnel who delivered the consignment left the docket and never reported back when a written complaint was handed over to him.
8. both the dockets, the customer as well as the office copy were left at my residence and are now in my possession.
9. the customer care at gati-ranchi center were rude and made no effort to help.
10. i have still not been contacted by gati- ranchi center after they dumped the consignment at my door and vanished on 04 jan 2011.
11. on checking the present status of my consignment it is showing "Undelivered due to RESIDENCE/OFFICE CLOSED since last 2 days. this is shameful."
12. i am attaching photographs taken on delivery.
13.not expected from a reputed company like "GATI"
14. please look into the matter otherwise i will be forced to go to the consumer forum and make this shoddy delivery public.
2. the locks were broken and the hinges of both the boxes shipped were forcefully ripped.
3. loss of house hold goods.
4. the tool kit of bike which was shipped is missing.
5. the boxes were damaged.
6.The assured delivery date was on the 31 Dec 2010. I have received the consignment on 04 Jan 2011 afternoon.
7. the personnel who delivered the consignment left the docket and never reported back when a written complaint was handed over to him.
8. both the dockets, the customer as well as the office copy were left at my residence and are now in my possession.
9. the customer care at gati-ranchi center were rude and made no effort to help.
10. i have still not been contacted by gati- ranchi center after they dumped the consignment at my door and vanished on 04 jan 2011.
11. on checking the present status of my consignment it is showing "Undelivered due to RESIDENCE/OFFICE CLOSED since last 2 days. this is shameful."
12. i am attaching photographs taken on delivery.
13.not expected from a reputed company like "GATI"
14. please look into the matter otherwise i will be forced to go to the consumer forum and make this shoddy delivery public.
delay of couriar company
My track order no.[protected] has not reached till now, complaind many times in custumer care, very very poor setvice.order of 9.12.14 and today is 23.12.14 you can imagine your service quality and also fslse reason for delay in track siteCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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We would like to bring to your kind notice that vide your docket No:[protected] dt: 11.12.2010 we have despatched one consignmet to our customer M/s Hindustan Coca Cola at Wada. The committed date of delivery for this consignment was given as 14.12.2010. So far, the consignment has not reached the destination till the time of writing this complaint. We understand from your online tracking site that this consignment has reached your Panvel godown on 13th Dec 2010 and is lying there since then. We failed to uderstand as to why this consignment has not moved from Panvel for onward delivery at Wada immediately. What are the reasons behind this? Why are your staff at Panvel so lethergic. Due to non-receipt of this consignment, we have incurred severe financial losses as the work has got hampered. Even today the consignment is still lying at Panvel. How do you compensate our financial loss?
In view of what has been stated above, please look into this on an urgent basis and arrange for moving the consignment from Panvel to Wada so that the consignment gets delivered at Wada at least tomorrow.
We want a proper explanation from you. If we fail to receive proper explanation from you on this your failure, we will lodge a complaint with Consumers Forum and you will be held responsible for all consequences.We want financial compensation from you for the losses incurred by us.
M UDAY BHASKAR