[Resolved] Gati — extra charges | |||
Today i have recd two boxes of 42 kgs from kolkata to ludhiana Docket no[protected] TO PAY. And your delivery person is demanding Rs 1746/- for this small shipment. If the same shipment, i send these goods to same destination through Blue dart they will charge approx 650/- and as well as all other couriers or cargo companies but your charges are horrible. these are 3 times than any other top 5 cargo companies. also note that the docket slip is tempered the booking date is over writed its changed 30/07/10 to 04/08/10. the fright calculations on your coppies r hidden by your policy i dont know why. how can you hide this from a customer ( not any consumer rights obeyed by you) Your person here in ludhiana demands full money and he dont have any clarification of charges hence the basic freight is 11/- p.kg. He just ask me to call the bookink office of consignor in kolkata as he dont know anything. Your delivery guys ask me they have to charge what the booking office write on it even if its 10000/- if we dont pay they will not deliver the goods its just Black mailing ( whats wrong with you) your guys know that we have to do what they want if we need our goods in good condition. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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