[Resolved] General Insurance — REFERENCE IRDA COMPLAINT TOKEN NO.[protected], ENTITY REFERENCE NO. 13368092 | |||
DEAR SIR, I HAVE MADE COMPLAINT AGAINST BAJAJ ALLIANZ GENERAL INSURANCE COMPANY. IRDA COMPLAINT TOKEN NO.[protected] ENTITY REFERENCE NO. 13368092 SIR, AS PER ANNEXURE ATTACHED WITH POLICY DOCUMENTS:- IN DEFINATION OF "PERMANENT PARTIAL DISABILITY" A TABLE IS GIVEN AND IN THAT TABLE IT IS CLEARLY MENTIONED THAT :- IF AN ARM AT THE SHOULDER POINT THEN CLAIM AMOUNT IS 70% OF TOTAL POLICY AMOUNT SIR I HAVE ENCLOSED MEDICAL CERTIFICATE ISSUED BY DOCTOR. AND AS PER DOCTOR CERTIFICATE "MY RIGHT HAND IS NOT WORKING FROM THE SHOULDER POINT" . AND INSURANCE COMPANY IS SAYING THAT I AM ELIGIBLE FOR ONLY 40% COMPENSATION. SIR IT IS VERY CLEAR FROM POLICY DOCUMENTS AND PHYSICAL EVALUTION RECORD ISSUED BY MEDICAL BOARD THAT MY HAND IS NOT WORKING FROM SHOULDER POINT AND I AM ELIGIBLE FOR 70% COMPENSATION THEN WHY IT IS HAPPENNING WITH ME? SIR PLEASE LOOK THAT MATTER AND PLEASE TAKE APPROPRIATE ACTION. KINDLY FIND ATTACHED FOLLOWING DOCUMENTS:- 1. APPLICATION SUBMITTED BY ME. 2. COPY OF MEDICAL CERTIFICATE 3. POLICY TABLE TERMS THANKS & REGARDS SHASHI KANT SHARMA [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I HAVE FILED CLAIM FOR 10, 50, 000/- AS MY CLAIM COVERS UNDER CATEGARY OF 70% OF POLICY AMOUNT OF RS. 15, 00, 000/- BUT INSURANCE COMPANY PAID ME RS.6, 00, 000/-. IHAVE SUBMITTED ALL RELATED DOCUMENTS AGAIN ON[protected] BUT THEY STILL NOT GIVE ANY REPLY.
Reply
Dear Mr. Shashi Kant Sharma,
Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.
Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.
We would like to inform you that we have created a separate customer care portal http://support.bajajallianz.com/support/ where you can post your queries.
We appreciate your patience and time.
Thanks and regards
Bajaj Allianz Customer Support
Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.
Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.
We would like to inform you that we have created a separate customer care portal http://support.bajajallianz.com/support/ where you can post your queries.
We appreciate your patience and time.
Thanks and regards
Bajaj Allianz Customer Support