[Resolved]  General Motors — Poor quality of GM vehicles

I (unfortunately) own a Chevrolet Optra car. There have been a lot of problems since the very beginning. Within a year of purchase the fuel gauge, accelerator sensor, headlight lamps, engine mount and the ECM had failed.

The body also started rusting within 1.5 years. GM refuses to acknowledge that the sheet quality is poor and do something about this inspite of talking to the service managers.

GM is also being extremely irresponsible in not rectifying known problems with critical components such as brakes. It is well known that their brakes (especially for models such as AVEO) are defective. The brake lining comes off the break shoe and damages the brake drums. GM has neither included inspection of break shoes in the service routine nor recalled and replaced the break shoes.

GM has double standards, if such a problem had happenned in the US they would be running to rectify.

I would strongly recomend you not buy a GM vehicle in India, Theie vehicles are poor quality with no resale value. (Nov 2004 Optra 1.8 L done 55000 km has resale value of only Rs 1.1 Lacs). This is reflective of the quality of vehicles and support provided by GM.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/mam,

we have a Optra from the last 5 years. we have done all services to M/s Regent Automobiles only. from the last 2 years we are facing coolent problem but that company is not solving our problem but earning money.

at every visit they charge something but still our problem keeps same.

4 months back we paid 36000 rs for the Head repaing and they told us that now your car is fine but after 4 months same problem come out and again they are demanding for 25000 rs more. so we are requesting you please solve our problem. we will be very thankfull for you.

we are waiting for your response.

Thanks & Regards
Sumit Bansal

M/s Tube Sales Corporation
1D/4 BP-2, NIT Faridabad-121001,
Haryana, India
MOb: +91-[protected]
Car No: HR51 Q 1314

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