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[Resolved]  General Motors Chevrolet — Below standard service

Dear Sir,

I am very sorry to inform you that world's leader in automobiles M/s.General Motors (Chevrolet) name is been spoiled by M/s.Talera Motors Pvt. Ltd.
I would like to brief you about the incidents which i have faced right from the day one of my car purchase from M/s.Talera Motors Pvt. Ltd.

1.)I have booked Spark 1.0 PS model but the car test drive was done in 1.0 LT model and the information regarding back tray( dickey tray) was not

communicated to me and this was a shock for me when i went to take the delivery of the car.
2) Car was not delivered on the specified time.
3) Car was delivered with very less petrol and the low petrol alarm indicator was on when i took the delivery. After approaching to the executives of

M/s.Talera Motors then they told that they are helpless.
The car petrol tank got dried up soon after 1 km from the showroom and i had to tow the car to the nearest petrol pump.(its a shame for the car manufacturer

to have such 'D' grade authorised dealers)
4) I had given the car for servicing on[protected] and i told the car pick-up person to deliver the car sharp at 4:00pm as i have to travel out of station.

But after several reminders to the service station, my car was delivered to me at 5:40pm. I had to cancel all my appointment just because of your efficient

dealer.
5) The car petrol level indicator was showing more than 1/4th level before servicing, but after i got the car, the petrol level was just near to the empty

level.(This is what a middle class person expect from M/s. General Motors, authorised dealer service stations and that too in this era of costly petrol)????
6)Last and the most important, the car was delivered in a very very dirty conditions. The whole interior was dirty and there were mud stamps on the rear

seat. Dash board was also dirty with all types of permanent marks on it. The area near the mats was horrible and same was the condition of the exterior body.
When i called up the service manager, he told me that the washing people are new, so there might be complaints regarding cleanliness.

Now you only tell me what shall i do? This is my first car and this is how M/s.General Motor is treating their new family members. I had the worst experience

of my life by purchasing General Motor car. Shall i sell my car and buy some other good brand, who knows the customer value and importance.

I would humbly request you to take strict strict action against such evil practices. Its the GENERAL MOTOR'S name which is getting spoiled and not anybody

else. The end victim is the poor customers who are attched to General Motors.

Thanks & Regards
Vishal Agarwal
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Pity you.. and on me and on several others purchased the car from Talera motors.. They are the worst.

My car was delivered with the of every bird flew over the service center.
Respected sir,

I Mr.Sandeep Prabhakar Parkhe, hereby inform you that, I have purchased TAVERA B4 Vehicle no. MH-12 FC 7725
from your Showroom at Ganeshkind Road, Shivajinagar, Pune on 27.03.2009, but I did not received any Original Papers
of the said vehiclei.e.RC Book, Insurance Policy, Invoice of the Vehicle till date. As per commitment given by your sales
executive Mr.Robbin Singh, all the accessories given to you in the compensation of delay in registration & wrong registration
of vehicle (i.e. Maharashtra Permit given instead All India permit ).Further he commit that if I bring more costumer for you
he will arrange to give me the said accessories free of cost.

Further I inform you that there is no response from your side from last 8 months.Now Mr.Robbin is now left your office.
There is detailed discussion with Mr.Gokhale & Mr.Sameer working in the said showroom.

In spite of continuous follow up I have not received any positive response from you.hence I need to take legal action
regarding that.

Hence kindly issue me such documents & accessories as early as possible.


Reference : Receipt No. 11276 Dt.14.03.2009


Mr.Sandeep Parkhe
[protected]

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