[Resolved]  Genpact — Credit card application

Hi

What the hell you services are. Moreover you agents are lying so that people apply for credit cards. Two agents from your Bank Came to our company (Genpact, JLN Marg, Jaipur). They comitted that please apply for a credit card and you will receive an offer according to which we would be getting a Times Wrist Watch and a Gift voucher of Rs5500/- which can be used to purchaes items from any store/malls. Neither the agents came back to the company, nor any updates regarding the credit card application. However after 2 months when we went to one of your local Barclays finance office at Gopalpura Byesspass, no one was there to even provide a customer care number. After so much of discussion they provide a delhi based number which is not toll free and more over std charges would be applicable if we are calling that number.

Lord save you company...

With no regards

Raja Sharma
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Genpact
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    231
    Pending
    0
    Resolved
    33
    Genpact Phone
    +91 12 4402 2000
    Genpact Address
    DLF City - Phase V, Sector 53, Gurugram, Haryana, India - 122002
    View all Genpact contact information