[Resolved]  Glen — GL 1041 GT Cooktop broken

Address:

Uttar Pradesh

Dear all..

I am Purchase the GLEN cook top (Product Name: GL 1041 GT) Big Bazar Rave Moti Kanpur on Bill No. T23/46359 Dt. 24th March 2011. on 18th Feb 12 my cook range fibre top is broken at the cooking process going on. This information is communicated to Big Bazaar Kanpur (from where purchase this article). After given to fellow to him they provide the corporate office Faridabad no.

Glen Appliances Pvt. Ltd.
I - 34, DLF Industrial Area, Phase I
Faridabad
Tel. :[protected] , Fax :[protected]
Email : [protected]@glenindia.com
Ms. Ruchi [protected]

I am personally called him and explain the case and tell him kindly send one of your executive verify and try to find the case of the Acciedent. But she frequently says we are not going to see and not our fault.

As per GUARANTEE written in site and also in Guarantee card....

This GLEN Cooktop is fully guaranteed against any defect arising out of defective materials or faulty workmanship for a period of one year from the date of purchase. Should any defect develop in thiscooktop during the guarantee period, Glen Appliances Pvt. Ltd. Undertakes to get the Cooktop or anyparts thereof repaired free of charge.

The aluminum alloy burner carry a five year replacement guarantee. In case any burner gets deformed or melted or has any manufacturing defect, it will be replaced free of cost within 60 monthsfrom the production date inscribed on them.

kindly do the needful help and take this matter seriously.

This mail is also mention as record for future case of accicentant.

Thanks

Alok Singh/KK Singh
[protected]

Address: 158 B Khyora
Azad Nagar
Kanpur