[Resolved] Go Air — GO AIR TICKET CANCELLATION REFUND
Rtrtmurugan on May 17, 2013
GO AIR TICKET CANCELLATION REFUND
I have booked tickets for my family to visit J&K on 04/05/2013 in Go Air by through authorised government agent. The total fare was Rs.78000/= But in the last moment, I had to cancel my trip due to sudden demise of my brother-in-law. I requested the agent to cancel my ticket and return the refund amount. But, the Go Air outrightly rejected the refund and told that no paise will be refunded. I am a central govt servant and planned to avail the LTC. Where to make a complaint in this regard to get the refund?.
Complaint marked as Resolved
Go Air accepted my request and Refund has been cleared. Thanks for Go Air in resolving the matter earliest. I booked the ticket through M/s.Balmer Lawrie. They approached Go Air with all my documents and on continuous following up by them, I got the refund. Thanks to M/s.Balmer Lawrie in persuing the matter with Go Air.
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