GoAir Complaints & Reviews

Dear concern,

our direct flights were preponed by 13 hrs, a shocking move.no call from goair.when tried customer care didnt connect for 30 mins.called 20 times.then just said sorry and refused to rebooking.very bad behaviour .wont recommend.

Adv.Ashish Hore...

Dear GO FIRST,
My PNR is O6389C for your flight G8 - 751 departing on 02 Dec at 0720 hrs from NAG to PNQ.

Hi team my flight is delayed due to unknown reason and is at 21:00hrs now on 2 Dec .

I have urgent work in afternoon.

Your team asked me they will provide entire refund of 4275Rs the amount which I booked flight .
When confirmed for refund your team deducted around 800 Rs and...

I have booked the flight from patna to sharjah via delhi in delhi i have 3 hrs layover but my first patna flight is delayed 1 and half hrs and when i reached delhi its almost i have only 1 hrs 20 mints foe the flight according to the new guilde line we need to do rapid test first before board the flight thats the reason i didnt able to board the flight they are not allowed me. after i spent whole airport i dont know wat to do staff of go...

This refers to my earlier complaints. Service request No of second reminder is G[protected]

I have not received any response so far.

THIS IS MY FOURTH MAIL IN THIS CONNEC TION.

IF I DO NOT GET POSITIVE RESPONSE WITHIN NEXT 8 DAYS, I WILL BE FORCED TO INITIATE LEGAL ACTION.

S. M. Godbole
[protected]/[protected]...

I travelled by GoAir on 19 Nov 21 from Lucknow to Mubai (via Delhi connected flight) by flight no G8 2610 and G8 334. I booked my one trolley bag in Lucknow airport while boarding. While arriving in mumbai I didn't get my luggage there. I complaint it to the GoAir luggage Service and the staff of the luggage service counter told me that they will contact me on the next day after inquiry of my luggage but till now I didn't get any call from...

Cancelled the flights and not returning the money and customer care is also not reverting back!...

I am Terence Gonsalves, a passenger who flew from Goa to Mumbai via Flight G8 332 on 6th November 2021 along with my family. On arrival in Mumbai, I found my baggage totally damaged due to the mishandling of the baggage by the Go Air Staff. The bag was totally torn open despite it being a trolley bag and marked as FRAGILE. The contents in the baggage were slightly damaged only.

Immediately on arrival, I have lodged a complaint...

We had booked a direct fright from Ahmedabad to Goa and return. Both flights have got cancelled and we have to not been offered a solution. This was the most expensive flight and we choose it only because we have a function to attend there. Our trip PNR is DF4BNE for AMD - GOI - AMD.

Forget giving a call or helping. We are not able to contact the customer service and now where no where to go.

I am filing a complaint...

I think Go air wants to make money out of Customers slightest weakness. Today I was to travel from Bangalore to Ahemedabad in the morning 6.30am flight . While I was sharp on time at 5.30AM, they said I came 3mts late and said flight gates closed, made me pay extra Rs. 6500(100%) for alternate schedule.
In the evening flight to start at Delhi by 4.10PM, the flight gates opened only at 3.55PM and flight started 4.40pm. So I demand...

PNRI9676G (mumbai to sharjah on 31 dec 2021--cancelled )(reaccommodated on jan 1)……….nO ONE RESPONDING ON COMPLAINS...…

yOU SHOULD IMPROVE YOUR CUSTOMER CARE SERVICES

rEGARDS
VEENA JAJANI
[protected]
[protected]
[protected]...

Sir /Ma’am
Anita Raina on ground staff of Go Air at Jammu airport misbehaved with us while giving boarding pass. We couldn’t do web check in because non availability of seat in ine row and i was carrying infant also . I requested her she replied that she will not charge anything for boarding pass since seats weren’t available for web check . When i raised the issue that we should have facility of web check in in a row (atleast...

I booked flight in GoAir on 12 Oct 2021. PNR generated for flight ticket was A6F3WP. Amount of Rs. 10098 was successful but flight ticket declined. I contacted to [protected]@flygofirst.com for refund and it was replied that refund has been processsed manually. But amount has not been refunded till now. Also there is no reply to my latest emails to [protected]@flygofirst.com.
Hence request to refund amount for declined ticket...

I travelled with go air G8 212 (LKO -DELHI) because i had internal exam . Firstly, the flight was 15 min late and then my baggage was missing. When I contacted staff i got to know that my bag got swapped . They called and confirmed but after that i had to deal with the customer and after 1 hour i got my bag back and it was too late I missed my exam ....

Dear Sir/Madam,

I have booked a ticket from Ahmedabad to Cochin on 24th December 2021 with PNR No Y5WCYI

The name in my ticket booked is Thittayil Sanju Jacob but the name in identity proof is Sanju Thittayil

While booking in Ease My Trip it only allows 3 name for booking

Kindly help in changing the name in my ticket...

This complaint is regarding the flight boarded by my mother, father and myself on 6th Nov '21 7:40pm from Delhi to Mumbai(G8346-seat no.6A/B/C) On our way to the flight in-coach, the driver applied strong brakes due to which my mom fell, hurting her elbow and shoulder quite badly. The driver said 'Indigo wala aa gaya tha'. We were attended by ground crew but had to narrate the incident multiple times and had to ask brutally and sternly for...

Flight Details: from Hyderabad to Ahmedabad. On 19th November 2021, flight G8-551 (Flight Timing – 8.20am Departure – Arrival at 10 am at Ahmedabad. Senior citizens harrased, flight canceled at last moment.. Mental harassment and suffered financial losses. Deepen Roy. [protected]...

Booking number[protected] this is to your kind information i booked the flight on01/10/2021 the flight cancelled and did not even arrange a alternative flight due to this there where heavy loss...

PNR Y5GVUI
both the flights are cancelled by go air.
Cancellation of both flights are proposed on 19/10/2021 to goair toll free no and cancellation is done as confirmed over phone by go air.
The said tkts were booked through yatra.com on 20/05/2021.
Booking ref[protected].
Refund amount as told comes to Rs.96881.00.
But no cancellation message from go air is received to my mail (([protected]@yahoo.com).br...

Go Air always depart too late from the schedule time that creates problems for the customer to take connecting transportation and for planning other destinations. So always avoid this airlines....

Booked G8-188, departure Delhi for Lucknow on 07/10/2021 at 0545PM.
PNR U2TYYB.Mr.Harish Singh and Mrs.Meena Singh.
Airlines unilaterally preponed it to G8-188 departure Delhi at 0900AM.
Total programme collapsed with, logistics and other appointments. Want full refund for deficiency in service and compenastion for the mental agony.
Harish Chandra Singh IPS
ex-Director General of Police...