[Resolved] Go Air — Cancellation charges for infant(3 months) | |||
i have made a booking from makemytrip for my friends Father, his wife and kid(3 months). for some reasons i had to cancel the booking from makemytrip. they charged 1000 each for adults that is fine but they charged 1000 for infant also. i paid only 808 rs but they charged 1000 for cancellation. i called customer care of makemytrip and they said it's airlines rules we cann't help you. PNR: C4HVGP Manish Jain: [protected] don't know whom to write about such cases. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
808 rs fare charges was for the infant.
Before booking the ticket once or twice think and book it. if you cancel the ticket mostly you will not get refund for non-refundable airlines. for refundable airlines mostly 40% will be deducted and remaining amount will take 15 to 20 days to get reflect in your account that you have made during booking.
For Goibibo it will take 15 to 20 days.
For makemytrip it will be same too...
For Goibibo it will take 15 to 20 days.
For makemytrip it will be same too...
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Go Air — charged without providing proper information
Hi,I booked airline ticket (Go air – PNR No. EYV10Y) for my wife in July 2009 (Mumbai to Delhi and return) through arzoo.com. These people (airlines and Arzoo) have not informed me about baggage restriction. This information was not given either on their e-ticket or through arzoo. And finally on time of boarding at Delhi airport, they found some extra weight and over-charged her. Now both (airlines and booking agent – arzoo) are playing blame game. Both are putting blame on other party. Despite, complaining multiple times, none of them accepting their mistake. It looks like some type of nexus between both and it seems that they do it deliberately. Charging passenger by hiding relevant information.
Regards,
Arun