[Resolved]  Godrej Appliances - Split Air Conditioners — Non adherence to service contract.

Address:

Thane, Maharashtra

I have purchased two split Air Conditioners manufactured by Goderej from Kohinoor Video Vision,Dombivli(E) in
April 2009. After inial warranty period of one year in April 2010 the company sales staff pursuaded me to enter
into service contract for four years upto April 2014 by paying Rs8000/- for two ACs.The company serviced the two
ACs for one year upto 2011 and has stopped servicing since then .On contacting their call center only fals pomises
are given. Even the executives of the company at their Head Office give fals promises.They do not talk about refunding the money Paid by me for remaining period of contract.They do not give any complaint number either.It is
therefore difficult to prove the telephonic conversation with the company staff What is the remedy? Contract details
are as under:-
Contract issued to:-Arvind Walimbe,A-103,Indraneel Chs, Plot NO.RH-30,MIDC Residential Zone,DOMBIVLI(E),421203
Tel.NO:[protected]
Contract No. &date:-[protected] & [protected] from04/04/2010 TO 03/04/2014 for 48 months