[Resolved]  Godrej & Boyce Mfg.Co.Ltd — DEFECTIVE REFRIGERATOR

Address:

Kutch, Gujarat

TO.
Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar,
Vikhroli, Mumbai – 400 079


Dear sir

I have registered the complaint to customer car department vide
reference no-[protected] dated on-28/04/2012 and your service
technician cheeked the defective refrigerator and informed to me that
its compressor failed . i am asking for cause of failure and what is
the exact failure in side the compressor but does not know what parts
actually failed inside compressor and he told me required replacement
the compressor.

I have purchased the refrigerators dated on23/10/2005-pentacool single door
Model no--GDP195S
UNIT SR NO[protected]B22
Dealers name- M/S.GURU KRIPA ENTERPRISE-ADIPUR-PINCODE[protected]GUJRAT.

I KNOW WARRANTY PERIOD IS OVER BUT THIS MFG DEFECT.

I LOVE GODREJ BRAND[protected]IN MY FAMILY MY PARENTS USE GODREJ FRIDGE
SINCE LAST 22 YEARS NO ANY PROBLEM. MY ELDER BROTHES USE GODREJ FRIDGE
SINCE 12 YEARS NO PROBLEM TILL DATE and MY SISTER USE GODREJ FRIDGE
SINCE LAST 10 YEARS NO PROBLEM TILLDATE.

We also know very well the warranty period as per your terms is over
but as per defects and consumable protection act the sellers defect
liability continues even after the warranty period has ended.

I have lot of faith in GODREJ Brand and its loyalty towards customers
is very high.

i am very hope full to godrej.

Request you to kindly replace my compressor under warranty/goodwill.

best regards
sabir chauhan
mobile no-[protected].
[protected]@sify.com