[Resolved]  Godrej Refrigerator — door got rusted within 2 years of purchase

Address:Balangir, Odisha

I have lodged a complaint to customer care of Godrej complaint call and complaint No is 534350 dt.28.03.2011. The mechanic came and paid a glimpse to my refrigerator and found that the door has got rusted within a short span. Till date no body have paid any heed to my complaint,nor the company has replaced the parts. Being such reputed company, not caring for the customer complaint and not verifying the quality of the product, It is very disgusting and untrustable. Please can you help me to resolve my problem.


Ajaraj Dixit
Malpara, Balangir

Pin 767001.
E-mail id dixit.[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Godrej Refrigerator — Body of the refrigerator is getting rusted

We purchased a Godrej refrigerator in 2006. At the time of purchase, the dealer ensured us a warranty of 10 years. They take some extra money saying that ("the body of this refrigerator will never get damaged. Colour is life lone lasting") but after 1.5 years later , the body of the refrigerator is getting spotted and rusted. We called up the dealer and now they are saying that the refrigerator is in only 1 year warranty and 1 year has already passed. we have nothing to do with the body of the refrigetator too. We called up in the Toll free no. too but from there also we have received the same feedback. Please guide me how to resolve this issue.


Regards
Moitreyee
i purchage a godrej pentacool refrijerator on[protected]. From begining some problems are occured in refrijerator i.e. cooling problem, lock problem & etc. now inner part of door is craking. the service of your center is very poor.please register my problem & i hope my problem will be solved sortly.

Nand kishore
C/o R.K. Builders,
opp. MGM College, Nanded, Maharastra
Dear Ajaraj Dixit,

Your complaint has been closed as on May

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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