[Resolved]  Godrej Refrigerator — NON COOLING

We purchase Godrej refrigerator double door five years ago, since then we are having problems of non-cooling. Many times we made complaints and and someone was coming and sometime it gone to service centre but still we are suffering from problems. Earlier it was was not freezing ice and part was becoming mild cool, service man made some changes and now it freezing ice but lower part same temperature from outside.
We are having other brands of similar model, they are performing very well.
We bought another refrigerator 30 years ago, and it was nice, we hardly developed problems except in the last few years so we replaced it with Godrej.
Please note my complaint and get rid from these problems.
Thanking you
Dr Shakeel Ahmad

I have bought double door GFE 28 D Godrej refrigerator on 7.11.07.Since 2 mths there is non cooling .
1.After coomplaining the technician on ist visit found compressor defective which was subsequently replaced & paid for the default
2.subsequently, again the problem started 2 days later. on 2nd visit technician did something without explaining what was the default.
3.Problem still persisted & on 3rd visit capacitor was found to be defective & hence we were asked to pay for new one like one.It took lot of trouble on our part to make them understand that they had failed to fix the problem & hence it was wrong to ask us for further payment without any guarantee of future success.
4.Still after tall claims made by them problem started 2 days later with no cooling taking place at all even when capacitor was replaced
5.Even then things did not change & on 4th visit timer was found defective & we were asked to pay for new one.SERVICE ORDER NO. IS 903357
This time we said we have had enough & we contacted the manager of delhi branch .But the response from customer care of godrej has been appalling to say the least.We don't know if reputed firm like godrej behaves this way then what should a customer do.


MY address
HOUSE NO.1465, SECTOR7 EXTN,
GURGAON, HARYANA
CONTACT NO.[protected], [protected]

I have purchased godrej refrigerator on 19.02.2008. Initially, there was a break in the vegetable basket. It took one week for replacement. Thenafter, there was a problem in the toughened glass, so we were unable to put anything on the glass. It took more than 7 to 8 months for replacement. Now this time, only one and half has passed and there is no cooling in the refrigerator. I have lodged a complaint and I got the no. 812733. I also came to know that the visiting charges is Rs. 350/- which is very high in this short span of purchasing period. In my opinion, an item like refrigerator should not have a problem for around 10-15 years. But if I get this type of response and service from this company, then what would you expect about the goodwill of the company. Really, the products of this company has become a nuisance for me. If this time you seriously view my problem, I would really feel good. Plz consider for the CUSTOMERS because this company is running only because of the customers. If you don't treat them well, then forget about the future of the company. Please do needful.

I am puraches refrigrator 180l edage in march it supply of light not working . i am complain contunes but ther is no response very bad service bad product

I have a godrej make refrigerator model- GDS190P, Sl No.-309750 which was purchased on[protected] at Hazaribagh, Jharkhand.
Now, it is in chennai, Tamilnadu. Since 02.03.2010 morning, cooling system is not working in the refrigerator, only lamp is blinking sometimes. I have registered a complaint which no. is 437899 through GALAXI HOME APPLIANCES (NEXT SHOWROOM) which is at Ambattur in Chennai (Tamilnadu).

we need your help to get the service at the earliest. so kindly send your service person to check and repair the same at the earliest.

Address: Durgesh Kumar Sharma C/o Hindustan Construction Co. Ltd
6C, 1st floor, Gangai Nagar, Redhills Road, Kallikuppam, Ambattur,
Chennai-600053

Contact No.- [protected]

from few days cooling is not working.
I purchased Godrej neon in mumbai three year back.
right i am in hyderabad.

Address:

LIG-930, III floor, phase 1 and 2,
K.P.B.H. colony, Kukatpally,
hyderabad-500072,

Ph. number : [protected], [protected].

Please solve my problem as soon as possible.

i m purchased a godrej refregerator on 01.10.2009, at your chitradurga dealer, this refregerator is cylinder failure. i complant already 20 days over nobody taking care about this. u r service is so poor.

regards
Syed Naseer
Hospet
Ph:[protected]

godrej refrigerator companies
my godrej refrigerator is not working
I am bay this Refrigerator 12.02.2010
pl help me
my number is [protected]
add= wz196 madipur village near kumar daba (and near punjabi bagh)

godrej refrigerator companies
my godrej refrigerator is not working
I am bay this Refrigerator 12.02.2010
pl help me
my number is [protected]
add= wz196 madipur village near kumar daba (and near punjabi bagh)

godrej refrigerator companies
my godrej refrigerator is not working
I am bay this Refrigerator 12.02.2010
pl help me
my number is [protected]
add= wz196 madipur village near kumar daba (and near punjabi bagh)

Sir, I had lodged a complaint regarding non cooling in my refrigerator on dt. 23.06.2010 vide complaint no. 384699. After two days one technician came and told that there is a leakage of Gas and he will fill the gas by tomorow but after two days no one came. After giving reminder in cust. care another technician came and told that there is no problem of gas leakage but the compressor is out of order and need to be replaced and assured to visit next day with compressor (the refrigerator is under warranty). But after passing 7 days no one has visit to rectify the complaint. In this context, let me know how many days are required to over a complaint. At this summer season I am suffering alot due to non working of my refrigerator. Please reply me how many days will take more for the same. and what action is being taken by you at your end.
waiting for reply.


Rajiv Khosla
[protected]

Sir,

Our fridge is not working and my contact number is [protected], pl send ur persons and solve the probs with immediate effect

I Sanakar Saha, buyer of your company buy a Godrej Refrigerator (Pentacool), which has been already changed Compresser for non-cooling on 28/04/2011, the same problem has been again arised.

Dear Sanakar Saha,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

Service provider from Kolkata not changing parts of Microwave Oven since 10 day

I had give a call for servicing my woven on dtd 01/12/14 vide complaint no.391555.But till now my microwoven is not working.I have given them several reminder but fail.