[Resolved]  Godrej / Refrigerator — No satisfaction , 3 complaints on compressor less than 18 months

Address:

Chennai, Tamil Nadu

I am an unfortunate customer who have purchased your godrej edge (5 star) 23C2 model on 10/06/2009
At Murugan Enterprises , Ramapuram ,Chennai -600089 . Bill no: 6340 dated 10/06/2009.
On last week of May 2010 , we found there is no chilling taking place in the fridge , we complaint to the godrej and at last on june 8th and gas was refilled in the compressor before the warranty period , instead of replacing during the warranty period technician have replaced the gas , the warranty period valid till 2014 .
Again we had the same problem , No cooling in the refrigerator and nothing can be kept inside , so again on 20/9/2011 we gave a complaint ( call no : [protected] , CSN is 167share ) , one technician visited from the M/S MIDAS SERVICES 309, 34th street ,7th sector , k.k.nagar – 78 . Service order number 130822 dated 20/9/2011 , Service area CMC /061 . The technician has written in the slip for check of compressor and system choke , and informd us that other wing will come and check the compressor status . but till date nobody has turnded up..
Kindly give the replacement for the entire unit , as we have faced this problem from godrej, 3 times .
Hence kindly give a new piece , we are fadeup with godrej product .kindly reply
Regards ,
V.P.Maheswaran
[protected]