[Resolved] Godrej Refrigerator — NO SERVICES PROVIDED DURING WARRANTY PERIOD | |||
hello, My parents purchased Godrej refrigerator for Rs14500/ on 29.6.2009 from Next retail shop Ferozpur Road Ludhiana.Just after ten days of its purchase it had sound problem which was informed to service station of Godrej co. model gram ldh. They send Mr.Sunil twice but he could not identify the problem.Therafter one another person was sent he also did not provide satisfactory work.Thus one year expired and another person came he said gas needs to be filled and asked for money for filling gas and that to with gurantee of three months only. It means New Godrej refrigerator needs to be filled with gas after every three months.This delay has occured due to no service provided by service station and they just lingered the things and warranty period expired.My parents were harrassed unnecessary Now they want that company should replace the refrigerator immediately and corect piece to be provided as it is not athentic to get the gas filled in New refrigerator after every three months.so I am writing you so that you ask service station people and we should able to get correct piece of refrigerator. I shall be very much thankful to you if justice is being done here. Thank you amita Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
this complaint has been resolved without any payment also gave an additional warranty for 6 months company officer from chandigarh branch personally visited the customer.
Customer always knows to write the complaint but never blogs the solution done to his her complaint. but a pathetic condition for any company, that they will do each and everything to resolve the issue but customer never gave thanks after the complaint is resolved
Customer always knows to write the complaint but never blogs the solution done to his her complaint. but a pathetic condition for any company, that they will do each and everything to resolve the issue but customer never gave thanks after the complaint is resolved
Dear amita bhiaat,
Your complaint has been closed as on April
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Your complaint has been closed as on April
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Is it a Good Customer Service???
How can i prefer their product to my neighbours..
I purchased it from the TAMBARAM VASANTH & CO.But from the third day there is water leakage in the indoor unit. spraying water continuosly.I called to customer care and my complaint no.were 444883.there is no proper response from them they are like DEFF.i called them for more than 20 times.after one week they sent the technician.he just opened the indoor unit fully he just played like a toy and said there is no fault in the machine.but i dont know where the leakage is coming from.technicians could not detect the problem.i spoke with Mr.Vijay Chennai Incharge for godrej.he is saying that he will be coming to see the problem.if he cannot detect they will send some person...like this it will go on...what shall i do now...
Customer Care is not working properly...
Technicians are good & the company is not utilizing them properly
Regards,
Saravanan
Chennai
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