[Resolved]  Godrej /Washing Machine — failed to deliver

Address:Bangalore, Karnataka

hi, i am satish kumar from creative mind, i have booked the washing mechin model No gwf Code no 4E06A7, on exchange offer,i paid Rs 1,000/-as advance.on 15-10.2011 application no 24228,delivery date is[protected], but the failed to delivery the product on time, next day they called me and told me, they will delivery after 5 pm, i told i wont avilable after 2pm plz deliver before 2 pm , thy told no,we cant deliver on 2 pm,next day
i spoken with the sales manager Mr sunny raut, he promise he will deliver the product next day before 1pm, i got the call from the warehouse,and told they will deliver the product after 4 pm,i requested the person that i have second shift i cant put a leave so pls deliver the product before 1 pm, the deliver person refused, i called the manager Mr sunny raut, he told i cant deliver the product,we will give the advance back,
i dont know wat type of service do u have , godrej are the reputed company its a well know company,you should not take the customer so easy,
its a shame of your company,
regards
satish
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Satish,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now :-) We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Satish,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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