[Resolved]  GTPL Broadband — POOR BROADBAND SPEED

Address: Ahmedabad, Gujarat

I am currently using their day night plan of 512-2MBPS plan 9am-9pm, where I am not getting the desired speed since the activation of the package. I have complained to local vendor & GTPL too...GTPL assured about 3-4 times that next day an engineer will come as why the speed is not coming. TIll now not a single person has visited which is wrong commitment.The download speed should be 240kbps where I am only getting 50-90kbps max that too not constant. This is a mere cheating case & unfair trade conduct, I have heard GTPL are sharing single plan with multiple users which is also unfair trade practice.I wish to go more further if the complain is not resolved.

Usermane: chetanbaria
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

my name is rashmikumar patel live in gandhinager my user id-rashmikpatel my plan is 256-1mbps day-night but speed is very law i complained many manytime but i dosenot satisfied

Delay in set top box transfer

Sir I have gtpl set top box cable I give in transfer on 22/04/2015 til date not transfer from my cable operators

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