[Resolved] GTPL — Not resolved internet not working related complaint even after 7 days
P
Pranav Dave
Address:
Gandhinagar, Gujarat, 382421
Website:
www.gtpl.net
I registered one complaint that my internet is not working and also followed the instruction they given, but not worked. So they said their technician will come and resolved this in 24 hours. I called them almost each day than after; they always replied like tomorrow 11 am, tomorrow 2 pm, tomorrow till 6 pm they will send technician but till now no one came to my home or contacted me. Also they are not ready to conference me with technician while calling to customer care. I already paid them for whole year amount and i want my rest amount back by discontinue this connection. Ticket number raised on 7th march 2017 is : 2143428 which is still in active status.
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Mar 21, 2017
Complaint marked as Resolved
This is resolved just because of I registered same complaint on Indian Government Website http://consumerhelpline.gov.in
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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