[Resolved]  GTPL — Very slow speed


I'm a subscriber of gtpl broadband services since october 2015. My plan is of 500gb data @ 10mbps speed. I'm writing this because i've been facing internet problems more than a month. The surfing and download speed has gone below 1 mbps, especially during the daytime. I've been raising these issues on the toll-free number for almost everyday but still there has been no improvement. I also mailed them about the same at "[protected]@gtpl.Net" for more than 5 times but still the same. Therefore, i request you to take some necessary actions for the same. Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (3)
Jan 2, 2022
Complaint marked as Resolved 
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Complaint comments 


GTPL Broadband Service — Last 3 months conversation with gtpl appellate authority

Actually facing problem from last 6 month regarding internet not working speed slow, problem not resolve as per 24 HRS commitment and many more problems but last 3 month i m very frustrated from GTPL service and also from appellate authority dept. i m not able to see my estimated time for resolve my matter what can i do???
Same Issue.. Very frustrated

broadband connection

internet is not working since 3 days but no one is responding even after calling more then 7 times .not picking up phone also .

who will bell the cat

pl help me

No Signal

Getting message on tv "Information-No Signal" on every channel...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Hathway / Gujarat Telelink [GTPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
    View all Hathway / Gujarat Telelink [GTPL] contact information