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Hathway / Gujarat Telelink [GTPL]
GTPL Hathway Pvt. Ltd.
Customer satisfaction rating: 39%
520
COMPLAINTS
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Hathway / Gujarat Telelink [GTPL] Customer Care

Website:
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Address
C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004
Landmarks:Opp. Swaminarayan Temple

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
213
down
128
up
125
down
128


Additional info
Ahmedabad
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad 380024

Vadodara
6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara 390005

Ahmedabad
Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad 380007

Ahmedabad
4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad 380009

Ahmedabad
3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad 380051

View More Information...

Customer satisfaction rating
39%
Complaints
520
Pending
0
Resolved
204
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So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway / Gujarat Telelink [GTPL] related photos (121)

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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

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S
Jan 22, 2021
Hello,

I have brought a new connection on 04 Jan 2021. and I have a problem with the internet connection and disconnection. I have complained about this but not given a proper solution. so please look into this. I am frustrated now.

this is my email id:- [protected]@gmail.com.

Please help me resolve this issue.

Thanks,
Smit

Complaint Status


[Jan 22, 2021] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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    J
    Nov 28, 2020
    Singapore, Singapore
    I am having internet connectivity problems as well as speed issues ( if luckily the broadband works).
    My area is Najmi...
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    J
    Nov 26, 2020
    Taipei, Taiwan
    We paid an agent (Hardik Patel agent[protected] rupees for broadband services, on the 30/10/20. He promised connection the...
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    M
    Nov 16, 2020
    Singapore, Singapore
    After 5 days GTPL caould not solve my problem of no connection. i have complined on 9th november, 10 november, 12 november,...
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    P
    Nov 11, 2020
    Tokyo, Japan
    I wanted to activate broadband plan from GTPL. The payment was completed on 24th October, 2020. After that, no one is coming...
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    P
    Nov 5, 2020
    Frankfurt am Main, Germany
    My net is not working from last week. We made several complaint on phone and mail. But not getting solution.
    And also get the speed of gtpl is 0.02 mbps
    And our plan is 40 mbps
    Pathetic gtpl
    Pathetic gtpl

    Complaint Status


    [Nov 05, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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      I want to submit Complaint Positive Review Neutral Comment
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      V
      Oct 31, 2020
      Singapore, Singapore
      I have a connection in Varanasi in Vinayaka area. It's been almost a month since I have lodged a complaint to customer service....
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      B
      Oct 31, 2020
      Madrid, Spain
      When I subscribed to yearly plan. It was activated.
      But internet did not connect for first 16 days.
      After that
      Every month internet is down for 7-8 days total.
      Interner gets down now and then.
      I want refund

      Complaint Status


      [Oct 31, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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        S
        Oct 21, 2020
        Marseille 01, France
        Hi,

        I had requested for GTPL Brodband connection on 11th of October. The payment was done at that time only.br...
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        J
        Sep 26, 2020
        Singapore, Singapore
        I am japan laktariya gtpl customer my register mobile number [protected] address b34 chitrelkha soc ajay 5 opp rto vastral...
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        S
        Sep 18, 2020
        Singapore, Singapore
        My name is shubham. Old set-up box no is 18:55:0f:35:58:ff my old set-up box show august month payment 266.13. I bought new...
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        D
        Sep 11, 2020
        Singapore, Singapore
        I bought 40 m. B. P. S plan of g. T. Pl broadband but ther is no speed of internet at the time of sale salesman said fiber connection but they not provide fiber connection and now he will not answer properly and i am paid full amount of 12 months.
        He wl also not provide a receipt of my cheaque payment.

        Complaint Status


        [Sep 11, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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          J
          Sep 6, 2020
          Singapore, Singapore
          Hi,
          i have gtpl brodband (baroda) connection. and plan taken 40mbps.

          logged complaint regarding speed....
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          M
          Jun 30, 2020
          Singapore, Singapore
          Hello sir, i have been completing in gtpl broadband for a long time because i have regular disconnects so that my work stops, but the gtpl are not giving me the solution so please help me.

          Complaint Status


          [Jun 30, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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            N
            Jun 18, 2020
            Singapore, Singapore
            My wifi isn't working for 5 days now in row. I can't decide what to do next. I've complained many times. Created tickets. But it just closes without resolving issue.

            Complaint Status


            [Jun 18, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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              U
              Jun 15, 2020
              Hounslow, United Kingdom
              I have requested gtpl to shift my connection to another place as i have shifted my home. It’s been 15 or more days since i have putted the request of shifting. I tried to contact via call as well as i have sent them more than 10 mails yet there is no response or call from gtpl. I am working from home as well as my family member do. What to do in such situation where there is no contact with gtpl.

              Complaint Status


              [Jun 15, 2020] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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                May 29, 2020
                Mumbai, Maharashtra
                Dear sir,
                I'm a customer of gtpl broadband. My customer user id is : ajay_sanu.
                My internet connection disconnected...
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                S
                May 8, 2020
                Singapore, Singapore
                My user id : sg8_pln I'm using GTPL broadband internet and from last 20 to 25 days i can not get internet between 8 PM to 9 AM.Every evening my internet stop and at morning its working properly. they have taken money for 24 hour internet service and they only provide 12 hour internet.

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                  S
                  May 8, 2020
                  Mumbai, Maharashtra
                  I tried so many time but recharge on my gtpl app os not getting done.. It constantly shows contact your cable operator and...
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                  V
                  May 1, 2020
                  Singapore, Singapore
                  The light on router keeps blinking, and connection shows Connected but no internet.

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