Hathway / Gujarat Telelink [GTPL] Customer Care

I compain to gtpl on 16 for.net not working they told me that my problem will be resolve in 24 hrs today is 21 yet they have not resolve the problem

I had registered a request for shifting broadband to another location on 19th June2021. And paid of money for shifting 560 rs. But this is 26 day not response has been given from gtpl . I called several times to gtpl but they say that they putting forward message every time i called there is a same answer . Now what to do

**POOR SERVICE**

PLS REFUND MY ALL MONEY

At Morbi. I have paid 8000 rs to gtpl which provide unlimited for 1 year at 40 mbps speed. There is a kind satisfactory issue with gtpl. I have complained at around 6 times within a month regarding my wifi speed and connection error slow speed. .they always register my complain but after 1 days they close my complain without solving problem. Though my browsing speed is 3 mbps

I had registered a request for shifting broadband to another location on 4th june 2021. And paid of money for shifting 560 rs. But this is 11 th day not response has been given from gtpl . I called several times to gtpl but they say that they putting forward message every time i called there is a same answer . Now what to do

My id is indraindraprakash
My request no is 87548

My GTPL broadband isn't working properly. It just stops working every second day, sometimes two three times a day. When i call their Coustmer care number, all i get served is robotic voice that ask about problem and book a complain. There's no human support at all. From past 3 days broadband has not been working at night.

I would like to cancel my new connection, please return my refund as soon as possible.
User id [protected]

In one day in every week gtpl internet stop working. I had complained more than 50 times but still they are not solving the issue. In this week the internet wasn't working for 2 and half days (3/4may and 5th may) and again yesterday it stopped working (6th may). This is the third class service. I am regretting why I chose gtpl..

Hello...
I have request for shifting my broadband gtpl form ANKLESHWAR to Vadodara...but no one is taking seriously...
I called coustmer care they said technical team will come and will take payment 560 i.am ready to.pay...but no one is coming...
Out of 180 days 120 days are remaining and day by day all getting waste...
Poor service gtpl...

Hello,

I have brought a new connection on 04 Jan 2021. and I have a problem with the internet connection and disconnection. I have complained about this but not given a proper solution. so please look into this. I am frustrated now.

this is my email id:- [protected]@gmail.com.

Please help me resolve this issue.

Thanks,
Smit

My net is not working from last week. We made several complaint on phone and mail. But not getting solution.
And also get the speed of gtpl is 0.02 mbps
And our plan is 40 mbps