I had registered a request in customer care for correcting my TV. Their Engineer came on the same day and tried to repair the TV but could not succeed. Finally he had taken TV kit with him so that it could be fixed in their workshop and he promised me that it should not take more than 2 days to get it done.
Till 10 days I didn't get any response. I made a call to the customer care unit. They had given me the third pary' office number to whom they have hired for services. Since then I am calling to that third party and customer care, no one has information about the status for the same. Every time they just ask for my request number and promise for the updates by evening. That evening never came, today is 21st day and my TV does not work.
Finally, today, I have asked them to return me the part, I will get it done from outside market. I am not sure when that unrepaired will be delived to me. Even I will have to pay engineer's visit charges because I am taking back my TV's part unrepaired. Was this information helpful? | 
i got a problem that your ac is not cooling. I registered a complaint for this(Comp No:[protected]).Youe executive came to my home and told me to pay 1700.00 Rs to fill the gas. After paying payment of 1700.0 Rs I was waiting up to 5 days for service. During these days I was continuously trying to talk with that service Center, Every day they told me that they are coming but they didn't. After 5 days they filled the gas in AC, But after one day I got same problem again and told to customer executive in proper form of complain, My next complaint numbers are as following:
Comp No:[protected]
Comp No:[protected]
After these complains i didn't get any response from your Service agency, After that I called to customer care to know status of my complaints, I was surprised that there is fake status from service agency. What is this nonsense things happening with this type of brand. Still I am waiting for your executive.
I am really going for consumer forum against this type of mental harassment and wasting of my time.And also will go for Public sites to say every body how i got harassement from Hair Brand.
I am writing you this thing because I have already some hope remaining that some hire authority can do some thing.
I want action on this type of service centers.
I am wondering how haier is participating with this type of service centers.
Really I am waiting response from your side.
Rananjay Singh