[Resolved] Haier Fridge 360 Ltr — no cooling of refrigerator | |
I purchased a Haier refrigerator 360 ltr in the year May 2007 from tempcon sales corporation, ground floor, Rayu Chembers, Dr A. B Road Panaji - Goa. 403 001 The fridge has been started giving trouble since Oct '08. The main problem of fridge is its not cooling. The dealer(Tempcon) took it 4 times at his service centre and sent his techniciens 5/6 times for repairing the same, but they failed in finding the fault. and the dealer told us directly that he will not able to repair it, and that we will have to contact the Company (Haier) for repairing the same. Now Your Company Technicians have visited us 3/4 times and repaired it several times changed several parts but the problem of non cooling was not solved at all. Either your engineer is not able to detect the correct fault may be coz they are not skilled or trained properly or the fridge has some manufacturing defect. now at present our fridge is taken by your technicians to your service centre at Porvorim - Goa. and is there from last 8 days. Now from last 8 months we are continuously just calling your people without anything been done Please look into the matter personally and arrage to send some expert engineer of your company which can get my fridge set right. incase you need anything pl get back to me at the earliest.. If this problem is not rectified within this week, I am compell to take help of consumer court. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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