Haier — indecent talking with customers | |||
useless service HAIER Washing Machine Location: Kalyandurg, Ananthapur dist, India Aruna on May 31, 2012 Useless talkings,Neglect&bad responce in Customer Service To, The Head, Service Department HAIER. Electronics Sub: Neglect&bad responce in HAIER( Ananthapur Service Center) after sales service network Dear Sir, I would like to bring to you kind notice the following facts : 1.We purchased a HAIER(front load) Washing machine on [protected]MAHAVEER ELECTRONICS, ANANTHAPUR)and they came for demo after one month. 2.When they are showing demo the PRESSER VALVE was not working.after several days they came and changed the VALVE. 3.i called up to the branch manager( HARINATH REDDY mob number [protected]) on April 1st week and said REPLACE the product.he said a STORY LIKE MY WIFE PURCHASED A LCD ,IF ITS HAVING ANY PROBLEM I WILL CHANGE THE PART ITSELF NOT A LCD,SO WE CONT CHANGE THE PRODUCT.AND FINALLY he said wait for two months then we will replaced the product. 4.On MAY Our washing machine make HAIER (Front Load) went PC problem. 5. We made a complaint through your call center toll free no. [protected] . assured for early rectification.Complain no:Hyd[protected] on[protected] time 5:32 PM. 6.your people came after one month and rectified the problem and said the Engineer better to replace the machine. 7.Again i called up to the branch manager( HARINATH TEDDY mob number [protected]) he replaid we cont changed the product we can rectified the problem,and i said we dont want to rectify the problem why becoz it is continuesly getting problems when i was got the product.so that u should change the product. 8. We again reminded your call center several times when no one turned up.COMPLAINT numbers like Hyd[protected] time 5:34PM, on 07-06-11, ...............[protected] with ref num Hyd[protected] time 7:35,[protected] Hyd[protected] time1:43 PM,[protected] Hyd[protected] and on[protected] with ref num Hyd[protected]. 9. Still we didnt get any reply from your people. 10.I called up to Mr VINOD on [protected](he is new branch manager).he said a STORY LIKE I PURCHASED A BIKE ,IF ITS HAVING ANY PROBLEM I WILL CHANGE THE PART ITSELF NOT A BIKE,SO WE CONT CHANGE THE PRODUCT.i think that fellow does not know washing machine it is totally different to bike.NOTE:why these useless talkings with my sister is it correct for HAIER people? 11. In light of above events it appears the same useless service centers are operating in ANANTHAPUR with the connivance of your call center for cheating the customers and spoil name of your esteem organization. As we tried several time to customer care the simply said we will forword the complait but we didnt get proper service. IMPORTANT NOTE:PLA TAKE AN ACTION ON VINOD AND HARINATH . We further request your legal service center over here to replace the WASHING MACHINE and investigate matter in details to avoid cheating of other customers and daming repute of HAIER Hoping an early action in this regard. I will appreciate if you respond to this mail for acknowledgement. Thanks, Aruna Was this information helpful? | |||
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Haier — network
hello , sir tata indicom is not good bzoz tata is very bad network so pls do good service of telicom20%
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Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
Haier — network not getting properly
sir,i have gone to service centre 4 my problem but they told me that my mobile haier C 1000 is out of warrenty though i buy that set last 12 days so pls help me or contact [protected]