[Resolved]  Haier Split AC — below performance

Address:

Jammu, Jammu and Kashmir

1 ton split ac was installed about two months back. after a few days it was seen that it is not performing upto the expected level which was brought to the notice of the concerned service experts,nobody visited for rectification of the same even after repeated reminders for 5 days. Finally the same was brought to the notice of Mr Kamal at Delhi h.o. they inquired from the concerned person who visited the site then within no time. after a few days the water started draining from the indoor unit & again complaint was lodged. concerned mechanic turned on 4th day & it is persumed that it was not his baby(as he told that it is a regular feature with split acs,MAKING FOOL O[censored]S PEOPLE) & left away assuring that the same problem will not occur in furure. Alas, after a afew days again water started draining from the indoor unit. this time as per the statement of concerned agency people they deputed a person who has beeh trained by Haier itself. Almost a week has elapsed since then, water has stopped draining but on the contrary performance of Equipment has gone far below then the expected level. after running continuously for 15hrs, it is able to bring down the temperature from 31degrees to 25degrees only as displayed in LCD display. mechanic has visited 4-5 times but he is also confused that what is wrong with the same & finally now we are left to our own just watching the unit hanging on the wall like a dummy