[Resolved]  Haier Washing Machine — service harassement

my washing machine stopped working on the 10th of feb and subsequently a complaint was lodged on 11th feb at 17:00hrs.complaint no:[protected].followed up for three days with numerous phone calls to the customer service no and got no response.finally got the number of the local customer service manager and a company personnel landed on the 14th to rectify the complaint.mentioned that something was wrong with the pulsator and dissapeared.spoked to a rude gentleman called mr.ranganathan and he informed that getting the spare was difficult and he was doing me a favour.a favour...its the 17th today and still no sign of my machine being rectified.if they cannot provide me basic service.i want them to take back the machine..