[Resolved]  Harassment By ICICI Direct, Com — no refund for my Mutual funds

Hi All,

I put a redemption request to icicidirect.com online for 6 of my mutual funds on 23rd of SEP-2009
The pay out date was 1st oct-2009
I have still not received the money for 3 of my mutualfunds which was supposed to be credited online.
Icicidirect people say that my bank details are incorrect with 3 of the AMCs and there is a name mismatch while they try to credit the money online.
My question to these people is that how the rest 3 AMCs were able to credit the redemption amount to my savings linked account online if my name is wrong or some other fault from my end.
The icicidirect is making me fool for past 40 days since I raise a complaint
here are the numbers and emails contacts
Infact icicidirect.com has provided false information regarding my name and bank acounts to these 3 AMCs which are not able to credit the redemption amount to my linked savings account


pallavi.[protected]@ext.icicibank.com, latha.[protected]@icicisecurities.com, ravindra.[protected]@icicisecurities.com, "Parul Turki /OPS/ISEC/NAVI MUMBAI" <parul.[protected]@icicisecurities.com>, [protected]@icicidirect.com, [protected]@icicidirect.com, [protected]@icicidirect.com, Rupa.[protected]@icicibank.com, [protected]@icicibank.com, subhash.[protected]@icicisecurities.com, subhash.[protected]@icicisecurities.com, prakash.[protected]@icicisecurities.com, s.[protected]@icicisecurities.com, vivek.[protected]@icicisecurities.com, prasanna.[protected]@icicisecurities.com, priti.[protected]@icicisecurities.com, harshil.[protected]@icicibank.com, kamath.[protected]@icicibank.com, chanda.[protected]@icicibank.com, shameek.[protected]@icicisecurities.com, rahul.[protected]@icicisecurities.com
"Headservicequality" <[protected]@icicidirect.com>, shrenik.[protected]@icicisecurities.com,
vivek.[protected]@icicisecurities.com
Shrenik Parakh
ICICIdirect Mutual Fund Ops
022/40701125
[protected]
Pallavi -- [protected]
Mr vivek- [protected] ( chandigarh icicidirect)


Best Regards
Deepak Agrawal
DMAT: [protected] / IN[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi All,

I put a redemption request to icicidirect.com online for 6 of my mutual funds on 23rd of SEP-2009
The pay out date was 1st oct-2009
I have still not received the money for 3 of my mutualfunds which was supposed to be credited online.
Icicidirect people say that my bank details are incorrect with 3 of the AMCs and there is a name mismatch while they try to credit the money online.
My question to these people is that how the rest 3 AMCs were able to credit the redemption amount to my savings linked account online if my name is wrong or some other fault from my end.
The icicidirect is making me fool for past 40 days since I raise a complaint
here are the numbers and emails contacts
Infact icicidirect.com has provided false information regarding my name and bank acounts to these 3 AMCs which are not able to credit the redemption amount to my linked savings account

AMOUNT that needs to be redeemed is INR 65000

pallavi.[protected]@ext.icicibank.com, latha.[protected]@icicisecurities.com, ravindra.[protected]@icicisecurities.com, "Parul Turki /OPS/ISEC/NAVI MUMBAI" <parul.[protected]@icicisecurities.com>, [protected]@icicidirect.com, [protected]@icicidirect.com, [protected]@icicidirect.com, Rupa.[protected]@icicibank.com, [protected]@icicibank.com, subhash.[protected]@icicisecurities.com, subhash.[protected]@icicisecurities.com, prakash.[protected]@icicisecurities.com, s.[protected]@icicisecurities.com, vivek.[protected]@icicisecurities.com, prasanna.[protected]@icicisecurities.com, priti.[protected]@icicisecurities.com, harshil.[protected]@icicibank.com, kamath.[protected]@icicibank.com, chanda.[protected]@icicibank.com, shameek.[protected]@icicisecurities.com, rahul.[protected]@icicisecurities.com
"Headservicequality" <[protected]@icicidirect.com>, shrenik.[protected]@icicisecurities.com,
vivek.[protected]@icicisecurities.com
Shrenik Parakh
ICICIdirect Mutual Fund Ops
022/40701125
[protected]
Pallavi -- [protected]
Mr vivek- [protected] ( chandigarh icicidirect)


Best Regards
Deepak Agrawal
DMAT: [protected] / IN[protected]
MANY A TIME ICICI PEOPLE R NONCOOPERATIVE, TGEY BEHAVE IN VERY RUDE MANNERS WITH CUSTOMER.THERE IS LACK OF COORDINATION IN STAFF.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    214
    Pending
    0
    Resolved
    69
    ICICI Direct Phone
    +91 22 2830 7780
    ICICI Direct Address
    Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
    View all ICICI Direct contact information