Hathway Complaints & Reviews

Respected Sir/Madam,

My name is Vipin Arora S/o Sh. Om Parkash Arora, R/o 30 /11 Ashok Nagar, Near Ramleela Ground, P.O. Tilak Nagar, New Delhi-110018. I have my own Cyber Cafe at 40A/1 Shop No. 1 Ashok Nagar, Near 59 block House Tax Office, P.O. Tilak Nagar, New Delhi-110018. I have an internet connection by Hathway (Pawan Cable Ajay Enclave, Ashok Nagar, Near Aggarwal Sweet Corner). My user id is gaurav_shivi. They have very very worsed service. I am not satisfied with them. I already complaints in customer care no. 64085777 several times but in vain. I have complain to be again to Mr. Pankaj. He is the Technical Engineer in Hathway (West Zone). They lies to me to satisfy with there service. They lies again and get a check from me on friday. My account is in United Bank of India Fateh Nagar Branch, 5, Gopal Nagar, Fateh Nagar, New Delhi-110018. Check no. is 107213 A/c No. 79308 amount 4, 380/-. I wants to return my money back as regard in there poor, very poor service. They are unable to solve my problum permanently. They created many problums again and again. I wants to disconnected my connection permanently or i don't take this connection in my whole life. Please help me to return my money back to me. I will be very thankful to you.

Thanking you


Vipin Arora
Mob. [protected]

me too i want to change my internet plan i called to this number from my mobile but no one is answering 01-01-09 .hathway is worest service and executive is scolding me alot ... i never leave this person chakiri... how begged me to keep the service.. for the broadband
reards
amareswari

Hello guys...

I stay at kukatpally, Hyderabad and I am also the once in suffered from hathway. I have taken unlimited of 450 plan, they have promised me the speed of 256 kbps. I not even getting speed of 20 kbps.

customer care no. 64085777 is the worst of all the services...

I reside in a locality between Mehdipatnam and Toli Chowki at Hyderabad.
I purchased Hathway STB from their local office/salesoutlet at Hyderguda in Hyderabad on 25th November 2008 and feel that I am cheated. The damn thing does not work. I visited their office/sales outlet for help thrice as there was no proper responce on telephone. At their office/sales outlet a technician Mr Ramna inspected my STB and told me that there is nothing wrong with the gadgt and insisted that my cable provider is at fault for suplying me with weak and bad quality signals. Today also I met one Mr Siddarth, a responsible man from Hathway. He too told me that same thing the fault lies with the signals.
I may add here that STB works very well when the signal quality and strenght is good as is seen in their sales office when they check the STB there.
I suggest the buyers of Hathway STB to first get the Signal Quality and Signal Strength checked by a qualified technician from Hathway then buy Hathway STB or else they are in for trouble.

hi
may name is zameer.ahmed
pls hathway tv box hyderabad rate & new modal hathway rate and R.P.Road addreas sale


Thanking you

zameer.ahmed
ph [protected]

Sun TV not coming in our set top box.
pls rectify the problem as soon as possible.


from
Akshayadeep

i buy the 2nd hand stb why was the possasig for recharge and i enjoy de hatway movie, ,

I also have similar problem and I have already approached TRAI, you may also address your complaint to

Principal Advisor (B& CS)
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg, New Delhi-110 002
Tel. No.[protected] Fax No.[protected]
E-mail : [protected]@yahoo.co.in

My settop box is not activated even after one month. I have shifted my house from Neredmet to chandanagar recently. The cable service provider for chandanagar is not assisting us in getting the set top box no. MAC 34BDFA69B5EA. They are demanding 500 rs for repairs/ handling charges. The call centre confirms that no mail is received by them for activation of settop box.[protected]
Can somebody help me

At present channel 24-hours movies (684) is not available after 12.30 A.M. Onward which was available before.Pl. State the reason. Is channel 'home TV' is available in your net work? I have taken full package at Ra's.380/- but after 12.30 A.M. Many channels shows inoperative with the remark 'the channel is not available.Contact your cable operator . Pl. Let me know the reason and state what I have to do in the matter.

I want to activate my Hathaway TV cable set-top box card no[protected] Hyderabad Ranga Reddy district jallpally(v) sarronornagar mandal Sri ram colony house no_3-224 name Mahesh

My name is p ram krishna chary iam staying in ramanthapur hyderabad my set box not working its showing channel unauthorized so please reactivation my box no is MAC 34BDFA693B9D

I could not able to recharge my setup box by Mac I'd procedure.

It's showing not proper Mac I'd.

Br,
Mahanand.
Mobil no [protected].

my hathway set top box will showing on display card not authorised please kindly re activation ID [protected]
Card num[protected]

mobile number [protected]

U r cable operator vest fellow he is not doing he's duty I suffering last one week for hath way no signal I already 3 time complaint but any technician not come
Haan but evry month come on time for money

I don't no he office name but I know the address yadagiri theater op near venkateshwara temple santosh nagar Hyderabad 500059
Plz take back he's license west west

My set top box suddenly all channels showing service is blocked
My smart card no[protected] so please activate.
Regard
M Rama Krishna
H no 1-1-143
Budvel
Rajendra Nagar
Pin 500030.

Hathway service center in malakpet was worst and useless neither they give correct answer nor they sell setup box to customer and even they dont have spare parts like tuner box, my setup box tuner box was burnt out due to cable wire, that is the problem, they simply says it wont rectify and go for a new setup box and they wont sell, the same box was repaired at outside, with rs, 300/-, then why u have service centers

Sir please activate my account ...morning on words aim waiting at the time of installation your team said 2hrs its almost 8hrs completed
My account number is [protected]

I want to activate my Hathaway TV cable set-top box card no[protected] Hyderabad Ranga Reddy district jallpally(v) sarronornagar mandal Sri wada huda pahadi shareef road house no_15-125/5name imran

H R U

Hathway's STB is not updating the channels they provide thru direct cable.

All employees are illetrate & Stupid in Delhi.


They should be close

my card no[protected] how to pay my subcrition amount

VERY VERY POOR SERVICE IN DELHI.

why the removed the channel sonytv, sony max, sony pix, sony sab, vissa, dicovery, axn,
realiance big tv better than hathway.
realiance ads in my cable operator change the channel and replace the channel for cricket
it's too bad hathway.
i can under stand cable operator down position because now cames the dth.
dth is actually high price but he givening low price because dth wants total down cable service then dth price sales high cost
now iam saying hathway is better when adding new hindi and telugu channels

hathway cable service — No connection from last week

I am from Pune Kothrud..i have taken hathway digital cable set top box from Quality Cables last week but noboby has come to connect the connection insipte of calling them each n every day..please do consider this complaint seriously.

i m regular customer of hathway since last one month the service is not proper after requesting number of times to the people of organisation there is no response

I am also facing same problem.

hi my name is sachin from aurangabad,
i take cable tv from hathway and services of cable is very pathetic and not good. After hundereds of call to customer care, 1 technican ( Named deepak ) has finally appeared but the problem is as it is
theyare not interested to back my money.

CABLE (TELEVISION) — CABLE NOT CONNECTED

Dear Concern

Im writing from Chandigarh (Village Dhanas Near PGI) and my name is TULSI DASS working in ICICI LOMBARD GIC LTD. For the past 10 days my TV connection is not working and i have told to cable opratioer regarding this isshue, in spite of my repeated requests in the morning and evining daily for the past ten days he has't given the least attention to my complaint. i am a customer of himself since two year. i would be highly ovliged i[censored] will kindly look into this complaint and do the needful immediately.

Waiting for your favorable reply soon.

Rgards
Tulsi Dass

Hathway Cable TV Complaints - Miserable and highy irresponsible customer care
View all Hathway Cable TV complaints
Hathway Cable TV


Miserable and highy irresponsible customer care
Hi,

The cable TV (setup box) is not receiving signals for more than last 1 week . After hundereds of call to customer care, 1 technican ( Named Sunil ) has finally appeared, but when he disapperared, after 1 hour same problem continues and when calling to customer care, main line found dead .

Please note that I have paid 12 months rent in advance and want the refundable amount or probems to be solved immediately

Very bad experience...harassment by collection agent Sachin (Reports to one Ketan) for connection charges not paid by previous tenant!

He drops in after every 2 months and says that he had cut the connection and I reconnected it!

Next he says that previous tenant had not paid so he cut mine!

Then he tries to bully by saying he will cut again (Which I say, please do!)!

Which DTH should I take, Tata / Big / Airtel? Kindly advise as I will buy TODAY!

I agree. These are miserable people, once you get hooked to cable TV you are at their mercy . Unfortunately in Inda ; we can;t sue these thugs. I am from Pune. These people are very rude when I ask them why they are not showing ESPN ty since last 2 months

Hathway — irresponsible service

HATHWAY broad band is a horrible service provider. it took them 4 days to restore a lost conection.
thought hey quote quiet no of reasons .. its one ISP no one using net conection for busienss needs shoudl entertain.
HORRIBLE conection. HORRIBLE PEOPLE.
we are all filing at consumer court. my advise to all, PLEASE STAY AWAY FROM HATHWAY BROADBAND. PARTICULARLY IN HYDERABAD.

Hi,

I am fortunate to have read this comments here. I too am a Hathway sufferer. I have been giving calls to the Hathway Person (Kiran) bangalore, Tinfactory Address, to come & make a cable connection to my newly shifted home, but he is been dodging me since last 1 week now.

I Feel as if i am his customer.

If this is the case now, then what will it be after i take the connection from him.

HELLO,
AMIT SHARMA HERE MALAD E AJANTA SHPP.CENT DAFTARY RD
2 MTHS BACK I HD TKN HATHWAY SETUP BOX CONNECTION, BECAUSE CABLE OPERATOR TOLD TO GET FR GET ALL SIGNAL BUT TILL YET NT RECEIVING TEN CRICKET CHANNEL, I HD DONE SO MANY CALL, 1 PERSON CAME BUT PRBLM NOT SOVLE YET.

WHAT TO DO...

Hell, I am arvind Jha from Borivali, Mumbai. I agree that many channels are blocked by the cable provider without any reasons and their representatives lie blatantly.

Hataway working on monopoly, we should just start disconecting cables there sub dealers are very rude people, that will surely make them realise that they cant make consumer suffer always.

Have a Hathway Cable Connection. The cable does not work and there is no reply from the Local service provider. Their offices at Bangalore say there are not connected and to contact the Local service provider. At the time of giving connection, they talk of big and when the problem comes, no body comes into the picture. The SERVICE IS VERY POOR AND VERY BAD.

dear sir
I shifted my residence from delhi to Faridabad but cable service provider to purchase new modem your old modem is not working in Faridabad . pl solve the problem that is right or wrong. rgds batra

I requested set up box when I have shifted my home, After 100 times follow up I got the set up box which was dead (not working) for a 3 weeks. once it started to work, able to see only few channels.
with poor signal. Now from last two month I am able to see only 2 news, 2 Marathi and 2 movies channels. I called thousand time to local service provider but he is not picking up the call.
I am suggesting, please do not select HATHWAY as a cable service.

VERY VERY BAD SERVICE PROVIDER, DON'T CARE ABOUT CUSTOMERS. NO USE OF CUSTOMER CARE NUMBERS.

Hathway — Refund and Redressal

I had hired internet services of M/s Hathway Broadband Internet on Jan 16, 2007. The package was for six months with 3GB download capacity. During these six months the service was never reliable. It had lot of interruptions and the service practically came to halt in the month of April 2007. Due to these problems we were unable to utilize even 50% of the download capacity offered by the package, apart from the agony
caused by the inturrupted services.

Despite being aware of the problems faced by us, Hathway sent a
reminder for renewal of the package, for the service that was
practically non-functional since April 2007.

After prolonged communication, Hathway confessed that they are unable to provide these services in our locality. They even agreed
to refund all the money that was paid by us for this package.

As I was out of India, I had told Hathway not to take away their equipment (Modem) till I return to Mumbai. Based on my experience with them, I had told them to take the Modem only after sending the refund cheque. However, their technicians visited our house in my absence and took away the modem by misleading my 80 year old mother. After taking the situation in their control Hathway is ignoring my requests for the refund as agreed earlier.

So far, I have written 40 emails to Hathway on this issue which should have been resolved long ago.

see my story with Hathway
http://hathwayworst.blogspot.com/

Hathway Cable & Datacom Pvt Ltd — Delay of service

My internet connection from Hathway expired on 11-December-2007 and I paid the renewal amount by cash on 12-December-2007 by cash to the customer representative of Hathway. The connection was supposed to be active from the same day night. But it was not.

I made a call(usually reaching them is tough, you will have to make atleast minimun 30 tries) to customer support next day and found the connection was not renewed. They promised to renew the connection same day mid night 12:00 PM...But it never happend :-(

I had to make repeated calls and came to know their internet renewal application was going upgradation and my renewal will happen only the next day...

From then on till day(24-December-2007), I have been making repeated calls to the customer care department and the hathway renewal department. I am getting the same answer.

Once I did speak to the renewal manager also, he also gave me the same response and till now nothing has turned up.

I also asked them a couple of times to refund my renewal money so I can take up some other service provider, for that the manager on the renewal department says "Every service provider has the same issue..." and he never was agreeing to refund my money also. I have seen people defending their own services but I have never heard a manager speaking so ir-responsible.

Apart from this the basic difficulties,
* You cannot reach the customer care centre so easily, you will have to make a minimum of atleast 30 tries before you talk to a person on the other end. They say they have a 24*7 customer service, but after 10:00 PM and on weekends no one is there to attend your calls. Also, when there is an global issue like the renewal issue I am facing, no one picks up the phone...Even the representative who collected the renewal money from me, his mobile is switched of till now.
* The person on the customer support end is not so good in technical aspects of networking or neither he/she knows how to deal with customers. They just say they will look into the issue and get back, they will never in life time get back to you.
* For any issue, no time lines are certain. If you ask for a word, they won't be in a position to give it.
* As long as the system and devices work, you are in safer side. Once there is an problem, you are gone for a toss. No one, not a human cares for you.
* You will not be given any grace period for your renewals. Not even a single minute.

So its my humble request for those who are planning to take up Hathway, please think more than thrice...take up a service level agreement signed by the hathway folks so later it would be useful.

In other words, I would say, Please refrain from going to internet via Hathway....Please don't fall in a mess like myself.

Now finally, I have sent them an email and if they are not responding I am planning to go and speak to them in person in their Alwarpet office.

For taking service from Hathway I had to lose the following,
* My internet service - I was not able to do any of my work till now. The loss is huge.
* The money for all the call costs, atleast more than 75 calls to customer care and renewal department.
* Energy...good will and atlast finally going to waste my fuel and time behind these guys !!!

Please think before going for it !!!

I would want to remove this complaint from here.
I request the site owner to erase this complaint from this site.

After the delay of more than six months and prolonged communication with Hathway, I have finally received the refund cheque Jan 04, 2008.

In this case I would say that "Justice was delayed but not denied".

I purchased a Laptop of Acer Aspiron Model no.5052. I had not used the Bluetooth on that for last 4 months since i purchased. One day I needed it. It did not work. I uninstall & reinstall the OS that there may be a skip of OS. When I complaint this issue to Acer. They said that this product does not have the Bluetooh where at Nehru Place Acer showroom salesman told it has it just to sell it out. Even button of bluetooth is there on the Laptop. They are saying "It may be the button but bluetooh is not there". It is an open cheat to customer. I am feeling cut off my hands. What should I do?

Can one help me?

Hathway's STB is not updating the channels they provide thru direct cable.
All employees are sleeping, they dont even have a customer care number . Stupid and careless service in Hyderabad.
They should be moved to trial.

Although i took service of 1GB they promised me that i will be going to get around 40-60 kpbs per second. But , it is not happening.They told me night download is free, But it is not at all coming to download the softwares , min speed is 0.1 kbsp and maximum is 17kpbs ,in this way fluctuates

Please some take action on this and provide the exact valuable service that we are expecting from you. why don't you think that we are dissapointed from this cheating, all of you are white collar cheaters ....if you have any doubt please contact memy mail id is [protected]@gmail.com

Hathway — cheque encashed without providing broadband services

Hello,
I had got in touch with a Mr.Prashant Sorte from Hathway in Andheri (west) area to install broadband services at my place in 4 Bungalows,Andheri (west).
There was a lot of delay in installation so I cancelled my requirement for connection and demanded return of my cheque.
Prashant Sorte promised to return the cheques (two cheques worth Rs.618 each) within two working days.
In the meantime the cheques had been encashed about which Prashant Sorte had no idea at all.
On enquiry,Prashant was bold enough to putthe whole blame on me,speaking in very abusive language.
Prashant has become totally untraceable,he does not receive my calls and there is absolutely no intimation from their side on return of my money.
The amout owed to me might not be a huge figure but still nobody has ant right to cheat a person of his/her hard-earned money.
I am clueless as to whether I will get my money back or not....

Hathway, Really Sucks....

I thought to create a forum like this, just because for the worst service providers like Hathway.... I am really tired with Hathway..... I rarely able to connect their call center... past 15 days I have no internet. I am sending this post from my Office. I suggest all not to take Hathway innet connection........

When I called head office for their land branch office address they were not certain and confirmed the same. with a great difficuilty I found the branch office address.

I totally agree with Teja, the same thing is happening to me for last 12 days, I am calling their customer support everyday. I paid for 3 months (Rs 1685/- ) and within 3 weeks account got deactivated... I am asking the reason for the deactivation, they are not able to answer saying they will arrange a call from technical department!. In these 12 days at least 30 calls I made, they never called me back!!! Really pathetic service! Now they started giving some other numbers, saying I directly call those guys and ask!, I did that also but no result, tomorrow I am going to their office, I am fed-up with their pathetic service! customer service at their heights!

Hathway Braodband Connection, Chennai, Alwarpet — Non refund of Bill Payment Amount

I have applied for HathWay Braod Band COnnection.One of the Team Lead came from HathWay and I gave him a cheque dated 20/1/08 since i Have insufficient amounts i said the hath way representative, he told to write at the back of cheque "Plz deposit on 2/2/08" and i did it.But those people deposited my cheque on " 24/2/08"So i got fine of 400rs ...wen i went to ask them dey dint respond anything...and dey told my money ll be refunded ..but not yet........
so plz dont go for hathway..............

I have taken hathway broadband and tv connection and every sunday they remove the services I am also thinking of changing and want everyone to be beware of hathway

i am from chandigarh. Hathway really sucks. Lot of customers from this city are harassed by the company. they have sucked my money, my time, my head. we are gonna file a complaint against this company. we have all proof. speed we are getting is 7Kbps instead of 60-70 on 512 kbps regular plan.

Hathway — service

from past 3 to 4 months i am complanting regarding reconnection to mysore office but there is no responce from office. my user ir is kiran kumar

Hathway — Poor download speed

Dear Sir,

It is very nice that you are giving reminders for the renewal, it would be further nice if that punctuality comes in attending the coustmer complaints.

I had registered a complain to your customer care with complaint no: 1442957 and workorder no: 665711 on sunday[protected] regarding the below said problem

I live in kothrud pune and i have 512 kbps boardband connection and my download speed is between 5 kbps to max 14.6 kbps which is quite good for a dail up connection and not for the boardband connection.

from last two days i had phoned to your customer care, and the same reply i got is they are going to send an engineer tommorow.

iam really thinking of not renewing, if this type of the download speed with 512kbps .

I hope you will understand my problem and get it resolved at the earliest.

If you give the benefit of the three days of slow download with extension of the service it would be nice.

looking for a response

I have a similar complaint against Hathway Kandivli office. My cheque of 618 was encashed whereas it is 50 days passed but I haven't got the connection yet. I known such comments will not resolve my problem but just ensuring one more search result for "HATHWAY SUCKS"

Sucks?... What to say?

Sajeewan Lal Verma C/O Hathway Jmd Cable & Datacom Pvt. Ltd. — Wrong billing From Three Months

Dear Sir/Madam

We hathway JMD Sherawali Cable & Datacom Pvt. ltd., 11/335-A, souterganj, Kanpur provide your connection to our staffs. In which one of mobile no-[protected] is provide to mr. Sajeewan Lal Verma.

in the billing of above phone no. Rs. 99.00 as call filter charges and Rs. 179.00 as downloading are included from 3 months.we are complain to your local executive from 3 months. but the complain is not solved. we request to you please credit the 3 months charges from the bill otherwise we can take the action accordingly.

thanking you,

regards
Hathway JMD

I had hathway cable connection for 3 years with set of box.A deposit of Rs 1000/- was collected from me w/o any receipt for the set of box.Since I have now installed Tatasky, I surrendered the set box during Feb 2008 to my dealer and till today I have not received the refund amount.Since there is no paper transactions I am not able to give you any references.With my name and e-mail ID you can check at your end the current status on my refund, The service and customer care by your agents in Chennai is very poor

Hope you will look into the matter and advise me further action

regards
CK Santhanam

i hate hathway connection too...every other day there is some sorta technical glitch...and worst part of all it doesnt give a language changing option in channels like ESPN...i end up watching the euro cup in hindi commentary...which sucks big time too...

Hathway Internet Cables — Hathway is worst service provider in the whole world..

i m using the connection from hathway datacom pvt ltd. baroda.. first of all i had bad experience with the so called hathway company about the LOOSE CONNECTION.. last week i renewed my account and very intresting they dint forget to take MONEY from me but they forget their committements and the relation with costumers. when i paid them, very next day till today the net connection is not working. when i call them no one is response to answer. they give the answer like OUR ALL ENGINEERS LEFT HATHWAY COMPANY SO WE ARE IN SERCH OF NEW TECHNICAL ENGINEERS AND AFTER THAT THE SERVICE WILL BE OK..
no responsible person pick up their phone like MR. DARSHAN (technical manager) . they think that CUSTOMER IS DEPENDANT ON HATHWAY ONLY. they dont think that customer are valuable for the company.
such a big fraud they are doing with the customers...
thankyou.

i just took hathway connection and now i am happy with this connection than youtele com the previous one. i am usin 128 kbps plan i registered on[protected] in kukatpally hyd. i got connection with in 2 days and i am happy till now if did u experience the same thing in the starting

We are the users of Hathway cable since almost from the starting in Delhi. Recently we are facing many problems like apart from our set of box there are some free to air channels mainly we concern about TV 9 (Telugu Channel which is very popular in Telugu News covrering channgel) are not broadcosting. If we ask hathway they says it is not their baby and ask to local cable operators. If we ask they say it is with the hathway issue we can not rectify it. What really we want to request you that by spending this much money on TV pay channels if we will pay another small amount for this channel it wont be any borden to us. I think you will take care and feed this channel in to the setoff box so that we in Delhi around 40, 000 families will enjoy and keep update the news of our Andhra Pradesh. I hope you will take care of my this mail and help us and reply us. Your early action in this regard is highly appreciated.
Thanks and best regards
your precious customer
Venugopal
from
J-3/219
(Kalkaji - DDA Flats), New Delhi 19.

dear sir... I was connected your broadband network of
128 kb/s. Its download limit is very slow ranges from 2kb/s to 7kb/s. so I cant able to download anything else from Internet.It is my complaint. please sir I kindly request U to take care about it.
looking for a response

dear sir... I was connected your broadband network of
128 kb/s. Its download limit is very slow ranges from 2kb/s to 6kb/s. so I cant able to download anything else from Internet.It is my complaint. please sir I kindly request U to take care about it.
looking for a response...

HATHWAY CABLE & DATA COM. PVT. LTD — BILLS ARE NEVER RECEIVED

DEAR SIR
LAST SIX MONTHS WE ARE NOT RECEIVED BSNL LAND LINE BILL OF 2532006, 2532007, 2532008, 2532009

Hathway / Broad Band — Complaint on internet services failure.

The subject complaint was logged on 11/9/08 (complaint no.: 1862033, to Mr. Prakash) and I was assured visit of your service personnel on the same day by Mr. Prakash. Now, it is almost past 2 days and none of your representative have visited, neither they have called up. Meanwhile, I've followed up 3 times on your helpline no. and every time I've got false promises. Please suggest next step I should take or if I can have the contact no of senior authority in this organisation.

Respected Sir,

I have an internet connection from Hathway at 40A/1 Shop No. 1 Ashok Nagar, P.O.Tilak Nagar, New Delhi-110018. My user id is gaurav_shivi. This is used in a Cyber Cafe. I have many complaints against poor download speed or poor browsing speed but in vain. They ignored all my complaints. I am very upset what can i do. Please help me to sort out my problum. I have one compensation of ten days of last month bcause i have faced this problum in last month. But from last week i faced the same problum. My internet speed is very poor or very worst. Please give me again seven days compensation or improve hathway's browsing speed or download speed because i am suffering again from seven days as speed is very slow and i am unable to attend my customers. I hope you will help me to sort out this problum. I will be very thankful to you.

Gaurav Arora
User ID : gaurav_shivi
40A/1 Shop No.1,
Ashok Nagar,
P.O. Tilak Nagar,
New Delhi-110018.
Mob. : [protected]

Hathway — some channels suddenly missing

Sir,
why in some areas your providing God tv and some areas you are not? NANDAMBAKKAM area is not getting God tv all of a sudden for the past one month. Please kook into the matter.
Thank You.
Raja.

hi am a customer from choolaimedu in chennai
i gave my box for service .its been nearly a month or more still i never got it back i contacted hathway people many times. Everytime they say that they ll give it the next day but never turned back .when i spoke to a hathway person last he gave lame reason that they had only 1 service engg and he too is fallen sick, this is worse then a response from a kindergarten kid and he was asking me to pay for another box and buy it worse way to treat a customer. i wanted to contact the higher official but never got any mail address in their site i dont knoe where customers would raise there complaint when you cant contact them.this is a worse service in both, the product service and customer care .

It ab[censored]ely correct

Complain against Hathway (Cable Tv) Can anyone reply

Hathway has stopped sahara one and sahara filmy channel

It is more than 1 week and they are not starting it

what to do
are they allowed to stop any channel and take same monthly rent from all customers

I[censored] cant help then please forward to the deparment or person who can help
thanks very much

please do reply back

hathway cable and datacom pvt. ltd. — no. is not working,

Dear sir,

i have taken your postpaid connection, my no. is disconnected till now and i have due payment on my connection, i have been submitied my all payment, but no. is not working till now, i m calling again and again in vodafone care but no response from that side, so kindly help me and activate my no. as soon as possible

Thanking you


Rajeev pathak

Hathway Cable And Datacom Pvt. Ltd. — mobile phone no. is disconnected

Dear sir,

i m using your connection for last two years, i have submiteed my all payment to the vodafone store, my no. is [protected], but no. is not been activated till now, i m not setisfied with your service, if you help me out so please do this as soon as possible.

thanking you

Rajeev pathak

Hathway — VERY SLOW SPEED AND POOR CONSUMER SERVICE

I had taken Hathway broadband service recently by paying Rs. 450/- for 128kpbs speed and unlimited download, but the speed is far less than 128kbps and when i download any file the speed is less than 10kbps and when I use Download accelerator the speed is around 12-15kbps.Even after complaining to the customer service again and again no action has been taken.I am sick of this service but since i ve paid Rs. 450 in advance(It's a prepaid service and I cant do anything but cry!) I ve to use it.It is for this reason I guess these people from Hathway are so careless about consumer complaints and service.I need a strict action to be taken against the company because this is not the first complaint against them, they have a very bad track record since the beginning.Please help me!

Hathway — Wrong Product

Receipt : 155302( Hyderabad)
Complaint Number: 2175074

I have paid for a 1MBPS 4 month line, instead hathway gave me 128 Kbps 1 month line, I need the 1 mbps line to check my official mails and act acc. But then 128 kbps is worthless, a word doc takes ages to download with a speed of 4kbps!!

I have complained 5 times since Saturday ( 29th Nov), the hathway helpline[protected] ppl say they will process it through mumbai and get it done within 4 hrs. But no processing has taken place. I am still wondering why did i apply for hathway, ppl curse the company to be non helpful to customers .
I have been duped into a wrong connection, i paid way more than what was required. I paid for a 1mbps line. Got nothing in return, when i talk to refund they say 1 month time for refund, when the sales person had to give connection he was begging for cash . Now 1 month to refund that cash . please suggest what to do ??

Should i file a police complaint against the company and the agent ??

Hathway — detail information

Sir

I want to detail information about STB. like this how many signal required and what signal strength and signal quality and all about the technical detail.

Sanjay Kumar

;'
upoupoupo

hathway cable and datacom pvt. ltd. — yet internet service not provided and i want my money back as soon as possible

from 15 days ineternet has connected but it was not working properly and i have made complaints but yet no response is there so i want my money refunded which i had paid otherwise i will complaint to the police station.

Friends
Do not purchase Hathway's STB until you make sure that the "STRENGH and QUALITY" of the signals recieved from your cable provider is adequate. Although we can watch TV without the help of STB fairly well, we can see nothing but broken and shaking images through STB if we dont have, what they call "STRONG and GOOD QUALITY" signals from the cable provider, whatever they might mean by it.
I feel grossly cheated as when I put forth my grevience to Hathway people they say that it is your cable providers fault and when i talk to the cable provider he says that the fault lies with Hathway. Piller to post.
If you are hell-bent on installing a Hathway STB, bring their mechanic along with the STB to your place and pay him only when you are fully satisfied by its performence.
The next best alternative is DTH. Expensive but it works. Surely not frustrating as Hathway's STB.

i want your's attention to my problem as soon as possible otherwise see what i can do

One of the WORST SERVICE PROVIDERS. Not bothered about customer satisfaction. Service is very poor. No response.

Hathway — to disconnect internet connection

my name is p.sandeep i am a hathway costemar i paid 800 hun advanse per last month .But this month i want to remove internet connection from my perssional problems.so tak action immedtly my customer code is 433789.

your serves is good but speedis very slow

Hathway — please disconnect

Sir,
I have shifted my place. i don't want connection. so, please disconnect your internet service. my account no.344298. reply please.

Dear Mgmt,

My self Sunny Tailor and my login id is sunny83.I am your customer since December 2008 and just 3 months back I have renewed my account with your company but from last 3 months the level of connectivity is below the acceptable level. There were 7 Complained logged in January, 3 in February and already 7 complain logged in the recent days of March. After complains to your respective helpdesk I am not getting the permanent solution of my problem so At last I have no other option except Quit my account with your company. While renewal of my account the concern person has clearly committed that we will not charge any additional bugs in case of intermeade termination of Account but At the time of discontinuation request to your center I have get an feedback that company is not liable to pay a single bugs in post paid connection. So its needless to say there is no customer in this market who will scarifies his 10 pending months against 3 months of actual usage. My concern is only that Either you can provide me hassle free service or give me my remaining amount back without any additional deduction.Dont you think someone has to take appropiate action agains them and teach them appropiate lesson.The working staff of Hathway are so careless against handling customers' complains. Its needless to remind them company is liable to provide appropiate level of satisfaction agains the compensation charged by them well in advance.

Looking for a positive feedback.

Regards,
Sunny Tailor.
[protected]

Very worst connection. I paid 1500rs...its all waste.
I waste my money by phone every time, i dnt get connection.
Colly they said we will send one person soon. But stil he is coming...coming...coming...may be he went to island like tht...stupid hathway..Its all my fault..

If there any option for strongly disagree..i will choose tht...

customar id:412887
near p.r.r law collage
remove my internet service

my name is srinivasarao i am a hathway costemar i paid 1130/- . this month i want to remove internet connection from my perssional problems.so take action immedtly my customer code is 412887.

i am a hathway stb user frm past 8 months bt hathway people r nt updating new channels like gcv khushi tv and many more entertainment channels r being missed by us so please update gcv and khushi tv as gcv is a comedy channel we can get fun of it pls update it as soon as possible

signal setup users cofigurations details

Hathway — trasfer of connection

we are shifting from one flat to another flat on the same floor so we need to transfer the connection
so please send your executive to our place as early as possible

DETAILS:
51, Raj Raten palace-1, shankar lane,
kandivali(W), mumbai-67

waiting for your reply


Thankyou.

Hathway sucks...
Not even a single sports channel is being transmitted in Hyderabad. They are giving start cricket illegaly in the event of T20 world cup. We are missing all the sporting action... Its monopoly in HYD, no other option for people.

I think its better if you could mail your concern to dishtv customer care for fast action on your complaint.

Just mail on [protected]@dishtv.in with your complete details like VC No, address and contact number.

humax — my box is not working

my digital cable box is not working frm last one month sound is not working, and now picture is not working, i stay at hyderabad my address is 1-8-607/5b, achainagar, baghilingampally, hyderabad 500044, and myt phone is[protected], 27663380, pls kindly try to slove my problem, i dont got any service phone no

SETUP BOX — its not working

we had purchase dish tv since last year.After that there is no responce from the side of dish tv dealar . Now we suffering from the weak signal or now it not working at all.they are not coming to repaire it.

I also have similar problem and I have already approached TRAI, you may also address your complaint to

Principal Advisor (B& CS)
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg, New Delhi-110 002
Tel. No.[protected] Fax No.[protected]
E-mail : [protected]@yahoo.co.in

hi
my name is zameer
my Complaint is not network 2 channels code num is (9) and (808)


thanking you
zameer.ahmed
[protected]

i am already a coustemer of Hathway set top box i want new remote plz it's urgent from where can i get it

Hathway — Worst Response from Hathway

Hi,

Please be very careful with Hathway executives. I've paid amount Rs.1000/- for hathway when the hathway executive told me that as per their process, customer have to pay the amount first and the connection will be given by the evening. No response from hathway for 2 days. After repetetive calls to executive, i got response that due to some problem, they are not able to give me the connection.

they asked me to go to head office and submit my receipt and then i get my money back ( why should i go to their head office to get my money back??????? it was really irritating)... After having repetetive arguments with their staff for returning my money, i dont see any outcome. So, i had to visit the headoffice and submitted my receipt. It was 2 months back. Till now, I did not get my money back.. I really got irritated and frustrated about this process by hathway.

I suggest - dont go for hathway connection.

Damn bad responce from the customer care people my box has stopped working and da customer executive is not at all responcing for it...

We are the users of Hathway cable since almost from the starting in Secunderabad, Andhrapradesh. Recently we are facing many problems like...every other day there is some sorta technical glitch...and worst part is the customer support people donot take calls or give lame excuses without solving the problem.
But for monthly payment they come on time to collect.

I hope you will take care of my this mail and help us and reply us. Your early action in this regard is highly appreciated as if this keeps continuing we are planning to get it removed.

JayaYuvaraj
Flatno.102, Venkatadiri Residency
Teachers Colony
EastMarredpally
Secunderabad
500026
contactno.[protected]/[protected]

Hathway — Digital Cable

We purchased a one-year subscription of Hathway digital cable.

Since the last 3 months, their set-top box has conked off. Repeated complaints have not brought any results.

The employees of the company are rude and discourteous- they make the government employees look better.

Would strongly urge everyone to never touch any products of this company.

Name of the company person we are interacting with- Ashish, Sunder Nagar Malad office

Hathway Internet Account No. 448462 — temporary discoonection

Dear Sir,

My hathway internet account no. is 448462. I request you to disconnect the service temporarily with effect from 01.10.2009 ,until further instructions from me, as I will be out of station for some time. I have paid entire dues upto 30.09.2009 vide your receipt reference no. [protected] dated 16.09.2009. Awaiting for your acknowledgement of this complaint.

Thanking you,

S.LAXMAN KUMAR

Hathway — Didn't get back deposit amount

Hi
As per customer care exe. suggetion i have surrender my modem in chennai 2 months back since Hathway stopped their service at Chennai and they told me you will get cheque in 15 days.But still i am waiting for that , Please let me know what needs to be done...

Thanks
Vijay kumar
Cust ID-455644

Hathway — NoStock and sucked software

Hathway is a bull company,its cable service is and no settop box to buy ,allways no stock as if they are giving freely whats there problem to manufacture,in ramurthynagar and hsr layout (Bangalore) they are selling for Rs.2500 and seconds for Rs.1500.PLease help us

Hathway — Non-Connectivity

my user name is bikerboyz5219 , i am using LAN connection of HATHWAY..
From last 2 days i am not able to get any ping (non-connectivity),ie no packets receiving..on my ip (192.168.26.9),
And i personally feels the service of your call center is very bad coz whenever i try to call..no one picks up the call..so i am not able to contact anyone to inform or complaint about it......
so m really disaapointed..
i am a student and i really need the internet connection 24x7..so that my works go on smoothly but from past few days i am facing ping problems so as my work....

so pls kindly take some action about it..................

My customer code No is 352217 I have paid the amount of Rs1130/- on[protected] for the activation for three months and it will be over on[protected].But due to some reasons I an shifting my place from new nallakunta to Ramanthapur so kindly disconect the net from saturday and pay the balance amount back to me.

hatway stb is worst go for dth bad service from hathway in mumbai

Hathway sucks
bad service in mumbai The Hathway Set Top Box has not been working for almost 2 months
Its one of the worst service provider on earth.

set of box — no any one channel

hi......................

my set of box does not given any one chanel so plz give me all chanel

from last 2 weeks there is no espn n starsports channel, vll this b solved r not, n today there is arsenal v chelsae football game which is very important game, n after paying 250 rs per month v ll not b able to see the game of the season, wat is this yar,

sir, i purchase hathway box 6 months back, but now box is not working properly, It is more than 1 week and they are not starting it
please give me that solution .

My Hathway set top box is given for checking from past 1 month still I have not got my set top box.The worst Service ever seen on earth.HATHWAY SUCKS!HATHWAY HUGS!

Hathway — Charged for not downloaded data

Dear Sir

My name is Ankit Kapasi. I had taken a Hathway connection with a plan from which I was allowed to download data on net between 11:00PM and 9:00 AM. I was using this until some bills came to me in a value and charges for downloaded data. I checked with customer care and they said they will check and get back to me and they never did. I also wrote them several mails for this issue and by the time they get back to me there were already 1 or 2 bills in my in box.

I tried to contact them again and they said it was mistake from their end and someone else bill was charged to me. But then they never agreed on this.
After some other mails and tries they said they will get back to me and till now they've not solved this problem and every time i used to call them everyone had a different idea or opinion or answer completely different from the last one.
I had communicated to someone who sent me an excel sheet with my downloaded date size which did not have time of data downloaded. I requested them to share that with me so I can have clear picture but they clearly refused.

Currently they are after the payment which they do when ever they feel like once in a month or so.

Pls advise how do i solve this or where should I file an official complain or lodge a case against Hathway reg this fraud and miscommunication and totally worst customer service.

I can provide relevant data on request.

Would really appreciate your interference in this matter.

Thanks

Ankit Kapasi
Mob [protected]

I have taken a product i.e., Set Up Box which is not working correctly. when i went to the service center, the people over their are behaving irresponsible.

This is the most worst service provider. we (the customers) dont know, why this company is yet selling their product inspite of maximum no. of customer dissatisfaction towards their product. No one takes responsibility, when any customer goes to the service center. The people over their are behaving irresponsible, then why the hell company is providing the products to fraud the people.

If possible company should take some action or just stop releasing the products into the market.

Hathway Digital Cable Set - Top Box — Set Top Box not functioning since Jan 16 2010

I am having cable connection from Hathway Bhawani Cablenet & Datacom Ltd, 5th Floor, Sanjona Complex, Hemu Kalani Marg, Plot No 11-A, Sindhi Society, Chembur, Mumbai-400071 at my residence, 601, Sai Ram, 14th Road, Chembur, Mumbai-400071 and my enrollment No with them is[protected].

I lodged a complaint with them Jan 16, 2010 that the Set top Box is not functioning. However till today they have solved my problem. Almost every day I make telephone calls to them. But I get an answer from them that They do not have the item in their stock and as and when they have in stock they will replace the faulty Set Top Box. On Monday, the 8th instant I called them to enquire, they informed that they have received the item and their Engineer will call and visit to replace the Box. We informed them that we would not at home next day since we had to Hospital for health check up. Next day when we returned from the hospital in the evening we found their Engineer's Call Report dropped inside our house with the remark "Door locked". We are unduly harassed by the Cable Service Provider for almost two months with no solution. We therefore seek your help in the matter.

Purchased Hathway make Digital set top box with Warranty card serial No.:- 536698 on 11.03.2010. When i am trying to connect to my LCD TV it was found not working. Unable to understand the reason.

Tryed to contacvt[protected], but no responce.

Kindly help me.

Regards,

BASA. V. V. RAVI KUMAR.
Mobile # +[protected].

I have taken the Hathway connection last month 2010 after taking the connection with in a week I have cancelled it since there is no connectivity and lost the total six months amount.Very very poor speed and connectivity at bangalore.

Kind attention Mr.K. Jayaraman
Managing Director & Chief Executive Office

Sir, I have requested your hatchway person Mr.Suresh APHB, Moula ali, Hyderabad to install hathway STB(HUMAX). But he sold me cisco co.STB for Rs.1500/- + Rs.100/- for installation charges on 16.10.2009 stating that cisco STB is better than Humax. But from next day onwards it is not functioning properly.I have complained so many times but he is not responding whenever I call him he is switching off his mobile. He fooled as well as me and you by behaving such a manner being working in an established company.
I request you to kindly intervene and do justice by advising your person to replace the STB with Humax STB wich is authorised STB of Hathway Company.
--
S.Mohd.Sharief,

View all Hathway Set Top Box complaints
Hathway Set Top Box
Posted:[protected] by A Send email

Set Top Box not working. No response from HATHWAY
Hathway sucks !!!

Its one of the worst service provider on earth.

The box has not been working for almost 3 months now. Contacted the concerned Hathway people. They assure me of immediate help. But they never did that.
I am very dissapointed. Please help. I wish if someone could file complaint against this DIRTY organisation for there DIRTY job.

HELP!!

Cable Operator name: Sailesh Patil

Flat No. B4-201, Building name: Gaurav city
Area: Beverly park, Kanakia, Mira Road(E)

Through Set Top box picture is Interrupted.

HUMAX HD 1200c — NOT FUNCTIONING SINCE A MONTH

The subject instrument is not working properly. We have contacted Beam Cable Systems through whom this instrument was bought.

i am a hathwat stb user from almost 2 years. my stb is not at all responding . it just shows a sign of no signal. i have 3 stbs at my place but out of them only two work . the one remaining is not responding for what ever i do . i press any button it dosen't work ...can u pls update any solution as soon as possiblee...

Hathway Broadband — MENTAL TORTURE

I AM A USER OF HATHWAY BROADBAND INTERNET SERVICES. THESE PEOPLE HAVE HARASSED ME REGARDING SERVICES. THERE IS NO ONE TO ENTERTAIN YOUR COMPLAINTS. EVEN ON THE WEBSITE THE HELPLINE NUMBERS ARE INCORRECT FOR BARODA. EVEN THOUGH THEY HAVE COLLECTED MONEY IN ADVANCE FOR EIGHT MONTHS, NO ONE REPLIES TO YOUR COMPLAINTS.

Hathway Internet — Loss Laptop

Sir i am madan kumar nayak.i had taken hathway internet connection.suddenly sort circet in my Labtop.labtop completely burnt.i told hathway internet customer care.she told its not my fault.its fault of Labtop.i went Dell service centre.he told its fault of Hathway connection.if you repair it will cost of 16000 rs.so please help me.
Thanking you
Madan kumar nayak
m.no-[protected]
mail id-madan.[protected]@gmail.com

Sir i am madan kumar nayak.i had taken hathway internet connection.suddenly sort circet in my Labtop.labtop completely burnt.i told hathway internet customer care.she told its not my fault.its fault of Labtop.i went Dell service centre.he told its fault of Hathway connection.if you repair it will cost of 16000 rs.so please help me.
Thanking you
Madan kumar nayak
m.no-[protected]
mail id-madan.[protected]@gmail.com

hathway internet service — Poor customer support and irrelevant promises

Dear People , Do not subscribe for Hathway internet , because its really cheap and thirdclass when it comes to thier service , they dont even refund our money back after we come to know that their service is third class ,,
thats all i had say , i believe few words are enough for an intelligent person to understand ,,

thank u

Hathway Internet Service — Bad n Irregular Connectivity

this is Shashank K Malavade from Pune Rambaug Colony Kothrud.

Due to very bad and irregular connectivity, i am not able to work with your bad service network. please rectify early possible. I have already made a complaint before. but there is not a single reply from your side. So also very bad Customer Care Service. We are absolutetly not satisfied with your service.

Hathway In Alliance With Star TV — wooooooooooorststtttt company

Plz warning everubody frm the dacoits of Hathway!!!

Plz dont ever ever buy Hathway connection.
In Bangalore we r new nd as there r no local cable providers we thought of going for Hathway!!!And Hathway pppl when we called them they came within half an hour to give the connection....they said monthly Rs 200 for 250 channels nd we were trapped.the very next dday the connection went offf.And inspite of shouting at them 1000 times nobody came to solve the problem.At last our Rs 1600 was a waste.They are so bad!!!

Plz go for other service providers like airtel,dishtv ,tata sky they me bit costly but service is very good.

Hi

Am a Hathway cable and Internet Customer, So far i have heard hathway is a worst service, i wont agree this fact. For me Hathway is one of the best service, i haven't met with any problem with their service, Hathway STB is the best quality i just installed in my new home, picture and audio quality is very clear then any other cable STBs in its class, and coming to Broadband service, i haven t seen a disconnection like a an old BSNL broadband, Hathway broadband is a good cost saving broadband, please don give false information to pull down the hathway goodwill guys

please xpress only facts dudes

Hathway — no connectivity from last 1 month

no connection of internet from last 1 month and repeated complaints have been lodged but they are not solving the problem my 368236 at charkop kandivali west

Hathway — worst service and never

very poor service i really fed up and never work internet properly . indias poor-2 internet service uhhhhhhhh......

Hathway — Customer care

to [protected]@hatway.net
date Fri, Jan 7, 2011 at 2:07 AM
subject Please read
mailed-by googlemail.com


Hi,

Please if are reading this do reply.

I don’t have words to say that your services have been working excellent with my computer and I have been a customer with you all for about 2 years or may be more then that. Your services are so accurate that even if I miss my payment by a day you will disconnect the services. I wish I could see the same efficiency with your customer services staff and the staff at the offices. I think staffs at the offices are paid for playing online game and face book and staff at the call center is so frustrated that they just want to vent out by continuously speaking and not listing what we have to say.

Do you have any idea why a customer call to you call center because they don’t find solution over your website or at the office.

I called in today for the same when I was in a misconception that my account is due for renewal, when I went to your Andheri w office the guy was so busy in his computer that could answer my query and asked to pay the bill online as you ate in 22nd century but still cant accept cards over the office.

When I tried to do the same over the website I wasn’t able to register as I was a first time user. So I decided to call at your number [protected] at 2:05 IST 06/12/11 after a long hold of 8min I was disconnected I tried again this timer hold was just getting better and it was for 10:30sec and after that I got a lovely lady called Farheen qureshi with her bad day as she dint sound any polite to me. In fact she was also irritated with the background television noise which I turned off. She had to repeat herself at times at the same time she said that register it over the internet for god sake can some one tell that I am not able to do that and that’s why I am calling you all guys and she is their to help me I suppose.

I wish you have recorded that call the energy was not even better then a snail while assisting me.
I must say that you all have a vey loyal advisors because after such a bad services when I said that it a very bad services I have ever found she was a lioness and said that why do I think so. Can you all please make her read this that why do I think that. She had an explanation for everything in fact she was so prepared with the answers as if the question and the same complaints is coming from every other customer.

I know that you all have long hold because of lots of call which means there are so many customer need advisors to help them and you should hire more staff.
You can’t just wrap calls just because you have lots of call to answer I need a human staff which match my pace and not a machine. You all are not even a 24*7 support still having challenges in call handling.

Please take this email as feed back and improve on what you are doing right now because you are not doing rite things


My account : 148038


~
farhan zamma

Broadband Internet Hathway Broadband Internet — Lake of Service

I am using broad band internet service of Hathway. My user name is RiyabKangariwala. i have registered complaints of since 5 days ago of Internet is not working. My Complaint No is [protected]. Even i called today morning customer care of Hathway they didnt respond properly and even when we suggested to transfer the call to the higher authorities but they denied to do so and not even give contact no of higher authorities.

i am not getting Q.tv and Madani tv on hathway set up box i am residing at New Allapur, Borabanda, Hyderabad_500018 i request you kindly telecast these 2 channels i shall ever great ful to you sir. i saw Q tv in your channel list.

hathway and datacom pvt. Ltd. — cable connection down since 2 hours

my hathway(pune) cable connection is down since 2 hrs. I tried to call operator of hathway, but no one is picking the phone. I have called on all numbers and extensions.

We totally agree.We have been an old customer of Hathway over 5 years & have faced many inconviniences due to their poor service. So many times we have gone without connectivity for long periods of time like 5-7 days & despite umpteen calls to their call centre their service is HORRIBLE. Our advice to all those who plan to get new connections-Think twice before going in for a Hathway connection.

Hathway Cable & Datacom Pvt. Ltd. — Inverter Not working

Dear Sir,

Kindly, Note the complaint for Inverter (ION Digital Sine
2500 Va Sr No. is AOCLHF[protected].

Inverter installed at Mohali:- E-160, Industrial Area, Phase-VII,
Mohali-Punjab-160055.

Kindly, attend the comolaint.

Thanks & Regards
Jiya Lal Sharma
Mohali

Yes I do agree. same Experience now I am getting with the service in Untawadi area.

i know that is same problem with hire nagar, nasikpune road, i will take the the set top box directly from hathway office

I renewed Hathway blast Quarterly 512 kbps 3GB connection to Free way extra 1:4 512 kbps free download at night & In day time 1GB/Month with customer ID 34568 on November, 2006 for Quarterly package and paid the full amount in advance at each quarter. Still they are sending me bill of 2000/- extra overdue amount.
You rightly said the speed is also less than specified in the plan.I had registered the complaint several times but they ignore it & says that Your PC is old hence you get it checked with Technician .My technician says the problem is lying with Hathway & I confirmed by starting speedometer which was showing less speed than specified in the plan .I contacted them but they have not send their representative in the presence of my technician & I am facing same un resolved problem till date.Even I met personally to them but still the problem remains unresolved.

Even at night many times internet is not working & they are not adjusting that amount in the bill / next renewal .

my hathway mail id is not working...

Hathway Internet — speed problem

hi i m harsh mehta i have taken the net connection from hathway and i hav been taken the poalne for six months that to very high budget of plan from hathway but wat i was promised is not fullfilled i was info abt the speed that it will be 512 kb ps but here the speed they are providing is the same one wich the normal customers take the nominal plan and the speed they get from there is the same i get i m tired of complaning them again and again now finally i had to take a step now i m tired of complaining them and there is no action they hav taken on it so pls help me in this my hatway a.c no is 207907 pls guide me on this

Hathway Internet — Refund not received even after 16 months of disconnection.

Customer code -59358.Even after repeated emails Hathway is not refunding my amount.

Customer code -59358. Even after repeated emails to Hathway, Bangalore they are not refunding my amount.Please help.

when i chat with my sister at kuwait over hathway internet i am able to receive her voice but when i make reply she could not hear my voice.i have checked my headphone and other hardware they found correct.please check this complaint.The problem in net chating must be corrected.

I have take new connection on 21fist nov and bill paid 450/monthely plan but your next bill show me 158Rs due
and due date show me 13 dec. i can, t pay your billbefore
21 first.tahnks[protected][protected][protected]------

DEAR SIR, I AM MANOJ. I AM NOT USING NET LATEST TWO MONTHS SO YOU SENDED ME THE BILL THROUGH MOBILE SO I CANT ABLE TO PAY THIS AMOUNT SO CURRENTLY YOU CAN DE ACTIVATE MY CONNECTION.I AM REALLY SORRY!!!HOW SOON YOU CAN YOU CUT MY NET...

I PAID RUPEES 450 FOR CONNECTION INTIALLY THEY TOLD CONNECTION IS AVAILABLE LATER THEY SAYING CONNECTION NOT AVAILABLE . FOR MORE THAN THREE MONTHS RUNNED A WAY BUT THEY DIDNT PAY TO ME. I MADE MORE THAN 50 CALLS TO THEM.

i cant get even 12 kbps download Speed?
sometimes it goes less than 1kbps...

dear sir, this is narasimhulu my customer id:401139, i was paid money 01-01-09 to 31-03-09, but ur company is send due bill, u r sevice is not good, i am not satisfied ur service plz disconect net from[protected], after apr-09 i am not responsible for u net bill, what man chack callection also required n number of calls what is this service, thank u

the username and password to login do not work and the net speed is really pathetic, in 512 plan its not even 10 kbps download speed, where it shd be 60 kbs, just the net sucks

I am agree the speed problem. These guys tell lie and never do what they say also they do not pick phone and do not give respond to complaint.They usually do not pick phone at customer care if they pick by mistake will cut phone afte 10 seconds

Very Bad service

Hathway Internet — slow speed

sir i got connection from hathway in subhsh nagar 13 block . i got 128 kbps speed plane but they sending me only 60 - 90 kbps i so many contact them but they failed to rectifide .pls solve my problem.

thanking you
pulkit sethi
[protected]

how to check the speedometer

I am getting the below mail from santosh dont belive he is doing cheating beware of this email dont respond to him


Winning Notification!!!
...
From:
"[protected]@hathway.com" <[protected]@hathway.com>
...
Add to Contacts
To:


Dear Winner
We are Pleased to inform you that you have won a prize money of (750, 000.00GBP) by Msn/Yahoo Lottery inconjunction with the MICROSOFT WINDOWS. we collects allthe email addresses of the people that are active online, Among the millions that subscribed to Yahoo, Hotmail and various Microsoft window users, we only select five people every year as our winners, through electronic balloting System without the winner applying

Batch number...YW/08872/PY
Ref number...WL/7662/5AQ
Winning number...WZ554/30

How ever you will have to fill and submit this form tothe events manager

1. Full name...
2. Contact Address...
3. Age...
4. Telephone Number...
5. Marital Status...
6. Sex...
7. Occupation...
8.State:...
9.Country...
10.Nationality...
11.how do you feel has a winner...
12.Your Reference and Batch number at the top of this mail:

(CONTACT EVENTS MANAGER)
Name: Mrs. Monica Williams
E-mail: [protected]@live.com

i got hathway internet connection of 128 kbps at mysore from, Chamaraj Mohalla, Mysore branch. the service is very poor, the connectivity get extreemly slow(all most no connectivity) at night time, i have to call every 2nd or 3rd day to the service provider and fight every time, please fix this problem soon

Hathway Internet — Worst Service ,taken money no internet connection

Hi
I have taken hatway internet connection of 256Kbps unlimited plan customer id 589878, When I was taken connection first time and end of the last month for 20 days no connection provided, and after one month one person from hathway came and assured that this time it will not be happen and will improved our services, and for last month problems we will deduct 100 Rs and renew the connection, so I have renewed my connection by providing cheque since then no proper services and importantly they are not providing the night services at all, called customer care and from them will send u the person but no one coming and rectifying the issues, raised too many complaints/tickets.

Please help me and if possible post this to Hathway , give hopes to the customers ,its not bluffing company by providing good /relaible services

Regards
Hari

I am 100% sure that there is no proper services from Hathway, its technical team, Customer care is very poor.Its just bluffing the people.

Hathway is a Lousy & dead service provider in Hyderabad.

They have a very poor technical & support staff for the sewrvice alos. At the same time their response time against query is more than 24 hrs.

hathway internet service — less speed than specified in the plan.

i have opted for the ' happyway 512 quarterly prepaid' plan for my internet connection. it is hard to know that i am actually getting a speed of around 300 to 320 only, instead of 512 as mentioned in the plan. on complaining with the helpline the customer service office bluntly tod me that though they have proposed a 512 speed for the particular plan, the custome would actually receive a speed of around 300 only. this is clear misrepresentation and a from of cheating with the customers. kindly help and be aware of false promises given by a reputed company. kindly not my mobile number as [protected]

Hathway Internet — Horrible connectivity

We switched from Airtel internet to Hathway. Worst decision ever. They do not provide wireless router. The internet gets disconnected every day after 2-3 hrs without fail.
Have to log onto the hathwya login page before you can access internet which does not work on i-pad.
Horrible service. Frustrating.

Hathway Internet — shows connection unplugged

My Hathway internet A/C. No. 727335. P.C. shows Internet connection unplugged. Please send some technician . mo.no. is [protected].

Hi,
I have taken the Hathaway Internet connection a month ago, and I was promised the speed of 400kbps for which I am paying 600rs per month plus I have also given 500rs as installation charges, but the speed I am getting is not good at all and I also asked them that I want to change my password but they are so inefficient to help the customer that I would suggest that no one should take this Internet service.

I Have Paid RS 3540 O[censored]ltra-600 kbps plan of 1 year.Hathway told me that I will get the speed of 600 kbps but i'm not getting It, but i'm getting The speed 10-20kbps.Whatt Should I do...CAN SOMEBODY HELP???????????

Hathway — no network from 1 to 9 april

There are no network in 9 days.

No Internet services

This to inform you that my internet is not working since yesterday . my account no is 63072 jancotrading