[Resolved]  Hcl Laptop — Service centre

Dear sir/madam,
I bought a HCL laptop from new delhi 2 years ago. now i find my CD writer can not write when i used nero which was provided to me with the laptop.Earlier i never tried to write anything. Whatever, i went to the service centre on[protected] at 203,bajaj house,nehru place,new delhi.They checked it and said CD writter is damaged. So ,it need to be replaced. As a new piece of Cd writter drive was not available with them ,so they asked me to come later after confirmation from Miss Jasbeer.They charged me Rs 500, but did not give me the receipt as the concerned official had already left.After 10 days one of my friend having some knowledge of computers came to me . He checked my system and told me your writer is alright, nero will not work. You try with other software. I tried with XP inbuilt Cd writing system and found everything is fine.
So, my complaint to you is about-
1. Inefficiency of your people.
2. If you receive money ,then give receipt. As i am not at fault, why should i pay for? Coming again to collect it is wastage of both time and petrol.
Please try to increase the knowledge of your people as HCL Laptops are yet to become a consumers 1st choice.
With best wishes,
Chinmoy Roy
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Aug 13, 2020
Complaint marked as Resolved 
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HCL LAPTOP — To the Service

Sir I have submit my laptop into the hcl service center But i could not recive tiil date . i have submitted laptop on 10 may 11.
plzz can i know if there s any hcl service centre at patiala(punjab)???
sir i had purchased ur hcl laptop this year in june. everything was ok but however after few days my laptop on starting started wheezing some beep sounds after which it used to shut down itself automatically.
after wards it had cured itself. but however after some days again it started the same problem again.
i dont have the nation wide guarantee for my system and that is why i could not afford to go to the hcl service center.
please it is a request to look forward to this problem positively and submit me the nos. and the required data at which i can post my complaint
THANKING YOU.
* i had purchased my laptop from jamshedpur, narayani international, sakchi, besides thakurbari road.
water fallen in laptop keypad, and now screen is blank, and when i bought laptop after dat it was giving current shok
complaint no. [protected] is not being attended from more over last 15 days, we are frustrated to be a customer of HCL.
Unfortunate enough to buy an hcl lap top. I am experiencing horrors in getting my lap serviced. From the next week of my purchase of the lap I experienced problems with its keypad, loading of operating system etc. if I register a complaint nobody would turn up .and I am forced to take my lap myself to the service centre. They kept my lap for weeks. After registering complaint no [protected] it took several weeks’ made more than 500 calls to service centers and the response was horrifying. Most irresponsible, untrustworthy and indecent they are. I send a complaint to hcl and I got call next day to receive my lap from service centre. I had to spend rs 500 as petrol charge. On reaching home I found that the complaint still remains with the same intensity. Again I registered a complaint (comp no [protected]) and took the lap to the service centre myself. They told me that it comes from a faulty series and they would replace it within one week. Now three weeks has passed and nobody has contacted me yet. I don’t have any satisfactory replies.

Now I am forced to move to consumer court and I have filed a complaint to the IT coordinator, malappuram .I have enough document that guarantee me rupees 100 for each day of delay in service. Thus I have the claim of at least rs 3000.
A copy of the circular is attached herewith

I will here by do my best to see that nobody falls into this HCL trap. Throwing the money into river is better a way to give away money than to buy an hcl. You may loose your money but can escape a never ending headache

HCL Laptop — keypad

Unfortunate enough to buy an hcl lap top. I am experiencing horrors in getting my lap serviced. From the next week of my purchase of the lap I experienced problems with its keypad, loading of operating system etc. if I register a complaint nobody would turn up .and I am forced to take my lap myself to the service centre. They kept my lap for weeks. After registering complaint no [protected] it took several weeks’ made more than 500 calls to service centers and the response was horrifying. Most irresponsible, untrustworthy and indecent they are. I send a complaint to hcl and I got call next day to receive my lap from service centre. I had to spend rs 500 as petrol charge. On reaching home I found that the complaint still remains with the same intensity. Again I registered a complaint (comp no [protected]) and took the lap to the service centre myself. They told me that it comes from a faulty series and they would replace it within one week. Now three weeks has passed and nobody has contacted me yet. I don’t have any satisfactory replies.

Now I am forced to move to consumer court and I have filed a complaint to the IT coordinator,malappuram .I have enough document that guarantee me rupees 100 for each day of delay in service. Thus I have the claim of at least rs 3000.
A copy of the circular is attached herewith

I will here by do my best to see that nobody falls into this HCL trap. Throwing the money into river is better a way to give away money than to buy an hcl. You may loose your money but can escape a never ending headache

HCL Laptop (Serial No - A101ae283051) — Replacement of Keypad

Dear Sir,
I have purchased a HCL Laptop in February 2011 and now I have logged a complaint (Complaint Number-[protected]) for keypad replacement as recommended by HCL Engineers against this complaint.
We have'nt received any furthur assistance from HCL Support since 1 month of the complaint.

Please look into the matter as I am facing problems in using my Laptop.

Rajesh Khattri,
[protected]
F-146,
South City,
Lucknow.
MY HCL LAPTOP COMPLIN IS MY ADPTER IS NOT WORKING
NOW IT IS WIRINTY PRIOD
Same problem i m facing from very first day its not working
i purchased HCL laptop from sonipat in 5 month back. Its sound are not working in my laptop but connected are speaker in sound are working. kindly give me the number of customer care in delhi...plz contact the my email. [protected]@gmail.com
Dear Sir,
I m Kindlly Request to u Please tell me the Service Centre Of Goa Becoz My Laptops is not Working When i started my laptops its gave me some bipe. So Please Contact Us On This Number:-[protected]
hello
i haVE HCL LAPTOP . MY LAPTOP MODEL IS P19 PDC . THIS MODEL NO IS DRIVERS IS MISSING . SO PLZ HELP ME . AUDIO DRIVERS, MODEM DRIVERS, VGA DRIVERS & CHIP SET
PLZ.PLZ HELP ME . plz reply to my mail [protected]@yahoo.com

HCL Laptop — laptop keypad button not working

many time mail & call, but not respones,

Ihad one time go hcl house service center mumbai. but, only mail & process , last two mont,
I am Ravinder Pratap Singh I had purchased a New Laptop Model No-HCL ICON ME M-54 and serial No is B101AE430516 on dated 21-Feb-2011.It was worked properly in six month after that it is not working. I given to the Hcl Service center for repairing in the month of Oct.2011, Complain No is [protected].After that it works only a day then again its not working second complain no is [protected].Third Complain No- [protected] At now complain No is [protected] on dated[protected], its on service center, but there is not any positive response by the customer care executive.Basically Problem in laptop is "Mother Board".Your service executive not repaired till now. Pls tell me what can I do. It affects company Name. I request you pls solve my problem as soon as possible.
I totally agree to all the comments since past one year my complaint is yet to be addressed by the andheri service center.
Regret buying this brand.
Regards
Thomas
Email: [protected]@yahoo.co.in
Dear sir / madam,

I had purchased HCL me laptop at vasavi computers last year.the problem is when using my laps continues around 1 hrs cursor move automaticaly with out mouse or touch pad control.since after six months i buy.and also in my wi-fi bandwith.when switch to my laptop other will loose the signal.they can not able browse.please help me to resolve this problem.if you have need more information please do not hesitate to contact me.

[protected]@yahoo.co.in
[protected]@gmail.com

HCL Laptop — theft

Dear Sir , My HCL ME Laptop Sr No 2104AX277633 ( code AXOB4502 ) was stolen by some one on 30 june 2012 . Billed name on Nagenadra Wagadre please take necessary action for block this product as early as possible . thanking you . Nagendra Wagadre Betul
Hello Mayank,

Very Poor customer care service at HCL service center in Nehru Place.

I won't recommend anyone to BUY HCL TPs just because of poor service and had very BAD expernce.

You confirmed HDD has been delivered but they denied, when I went to the service center after almost a month.

I took my TP without (HDD & Keyboard) and its hard luck, my TP still not working. I need to find some local support to repair.

Center Manager is so unprofessional M/s Rashim Sharma that she don't care about customers, I was asked to pay 562/- and to provide the proof that HDD got delivered from you or to wait again till next week. I am doing official compaint, so that some improvement can happen.

And I strongly beleive, its not only me many more customers are being affected only daily basis.
Thanks for your help and please escalate this further, so such instances can be minimised.


Service Order:14288
Ref doc number: 1400/DI/DS

Thanks,
Gourav Sharma
my keybord pad key press and than some seconde leatter work. why?

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