[Resolved]  HDFC Bank account — HDFC NEFT TRANSACTION

With reference to transaction id HF[protected]
I made NEFT transaction from HDFC A/c No.[protected] for lic cfredit cards([protected]) MAD payment Rs 671.21 on 3rd March 2010.
However i made a similar payment on 1st March 2010 and the amount got reverted to my account on same day hence i opted to pay once again through NEFT (HDFC) as stated above.
Eventually the money not credited in my credit card ([protected]) neither it reverted to my HDFC A/c.
Lic Customer service informed that they dont accept any NEFT transaction apart from Coporation Bank NEFT.
I had a word with HDFC and as per their records the same amount has been debited successfully from my HDFC A/c

I am unable to understand where is the conflict
Need your assistance and coordination ASAP.

N.B Transaction record from HDFC NEFT : DRCORP0000476
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Aug 14, 2020
Complaint marked as Resolved 
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Dear customer,

We would like to investigate your complaint further. Request you to please email us at [protected]@hdfcbank.com with some additional information such as your contact and account details.

Please mention the id number TTU[protected] in the subject line of the email. Once we receive this information a representative from the bank will be in touch with you.

Additionally, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

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