[Resolved]  HDFC Bank — 4000 DEDUCTED

Address:Mumbai City, Maharashtra

I used to have a salary account with HDFC when I picked up my first job in Mumbai. Once I quit that job my salary account was automatically converted into a regular account. I was not informed when this was done.As a result the benefits that come with a salary account ceased and new taxes/fees began to be levied. In the meantime I stopped using the account eventhough I did not close it. So, there was no money deposited. Some years later when I depsoited Rupees 50,000 in that account, the bank in one go deducted Rs 4000 from my account without any kind of intimation. All these months I had been also recieving an e-mail bank statement which never reflected that any tax/cess was due to be paid.
My complaint is against this incident where a sum of Rs 4000 was deducted from my account. At no stage was I informed about it. Even at the stage of applying for a new account I was not told that the benefits of a salary account will cease once I stop getting my salary. Now, I want the money to be refunded so I can close my account.
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Aug 13, 2020
Complaint marked as Resolved 
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this is bank policy from starting if salary is not credited for continous 3 months the account will be converted to regualr saving and u have to maintain maintain monthly balance of rs-5000, u can request to bank for revrsing the same amount as u are not aware of the rules and in future u will maintain the same mail id: [protected]@hdfcbank.com, or there is no tax or viceversa these are the service charges, if still not resolved u can approch second level of grievance

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