HDFC Bank — Applied for Titanium Credit Card but received a GOLD credit card

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have applied for HDFC Titanium Card through online first then the assurance given by one of HDFC representative Mamta (by phone) on 13th of Sep'2012 that I am eligible for that card. But on 1st Oct'2012 I received a Gold Credit card.So i need clarification regarding this and don't want this card. I have submitted all the required document on that day to a agent sent by Mamta (From HDFC Delhi). BTW I close the card today but for future I have given this complain here.

My Application No- CC13130729
Reference No ---- [protected]

Thanks !!
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Dear Customer,

We have noted your details and will get back to you with a resolution on your email.

Regards,

HDFC Bank Customer Support

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