[Resolved]  HDFC Bank — No one knows status of my SMART DRAFT Request.

Address:

Bangalore, Karnataka

I have a salary account with HDFC Bank.On August 7th 2010,i submitted a request to JP Nagar HDFC brach for a Smart draft(OD) facility & i was told i will get it in 15 working days.Today it is 13th September 2010 and no employee is able to tell the status.Moreover,bank charges some1000 rupees for this facility.But the time when i need the money if i dont get the same,them i am at loss.The brach people say that all approval happen from mumbai and they cannot help.So my question is that inspite of having salary account,i went thru back-ground checks etc,still i did not get the facility after 1 month.
Is this the kind of service HDFC provides to its account holders.
My application # : 17144483
Customer name: Supriyo Bhattacharya